The Customer-Centric Customer Rises

Thirty million Americans have outstanding debt, and 1 in 5 would classify themselves as in “debt hardship.” Facing down these numbers, the challenge for debt collectors is improving communications to make it easier to gather payments.

FICO hired Visually to create this retro comic-book themed infographic showing how technology is giving collectors the ability to communicate better and faster with customers.

The Customer Centric Collector Rises