Cognizant’s Revenue Management & Billing (RMB) Implementation for a Large U.S. Bank Consolidates and Standardizes Billing Processes Across Multiple Business Units

Greenfield Revenue Management Cognizant & Billing Implementation for a Large U.S. Bank The customer is the 5th largest commercial bank in the U.S. with over 18 million customers Project Highlights Revenue Management & Billing implementation for client's Retail division, focusing on ATM & gaming customers Consolidation & standardization of billing processes across multiple business units 900+ customers, 1.2 million transactions processed/day 50 batch jobs, 300+ configuration objects, 30+ custom interfaces, 50+ custom reports & invoices Challenges Customer uses multiple legacy applications to support its ATM billing Applications unable to support newer audit & compliance requirements High volume of billing transactions resulting in reduced batch performance operations Legacy to RMB data conversion – complex Poor revenue traceability and revenue leakage sets of data scattered across legacy applications Solution Highlights Complex, Implementation of a single consolidated billing platform using End-to-end billing bi-directional transformation integrations with solution Oracle RMB for the multiple legacy systems implemented client's retail business Multiple upstream & downstream Provided warranty Configuration of processes, supported by tools such as Informatica as ETL, Cognos for reporting and support to clients with defect fixing, complex business rules to derive WARRANTY batch monitoring & multiple products development of custom components Autosys for job scheduling Benefits INVOICE Revenue leakage Easy integration with client portal solution, providing easy view of Complex & systematic pricing calculations capability to empower ORMB-generated invoices are reduced significantly accessible to client to offer new customers via the detailed invoices to rate plans to self-service portal end-customers end-customers 80% Reduced IT/ platform costs through consolidation into a single global Delivered a stable Audit compliance performance improvement in overall batch jobs production application with zero high-severity controls enhanced through systemic improvements execution time issues instance Cognizant Platinum ORACLE Partner Visit us online at www.cognizant.com or follow us on Twitter: Cognizant © Copyright 2015, Cognizant. III|||||| -