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Telecom: Present & Future

Telecom WIPRO Applying Thought Present&Future 2016 As of 2013, there are almost as many mobile-cellular subscriptions as people in the world There will be around 1.2 billion mobile enterprise workers by 2015 2012 Telecom organizations to leverage business agility measures to remain competitive Wireless traffic to increase by 50 times in 2016 from what it was in 2012 Lll Focus Areas How can telecom companies minimize customer churn?- How can telecom companies increase the wallet share from How can telecom companies improve -customer experience? customers? Complex Event Processing (CEP) systems can ensure that the churn propensity of a customer is tracked in real-time and timely corrective action is Complex Event Processing (CEP) solutions enable real-time Complex Event Processing (CEP) solutions will help to provide personalized offers in scenarios like international travel, recharge threshold, handset upgrade, loyalty campaigns etc. initiated before the customer decides to tracking of customers' issues and providing proactive service with high quality within a few hours instead of a few days. switch the provider. • Opening APIS is a prerequisite for operators to exploit many new business opportunities • Revenues can be increased by making APIS available online, which helps drive new partnerships and build value added services. READ MORE DO BUSINESS BETTER www.WIPRO.COM NYSE:WIT | OVER 140,000 EMPLOYEES | 61 COUNTRIES CONSULTING | SYSTEM INTEGRATION | OUTSOURCING in You Tube

Telecom: Present & Future

shared by Wipro on Feb 24
The key focus areas for telecom companies in these changing times are minimizing customer churn, increasing the wallet share from customers and improving customer experience


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