NHS Surgeries, the good the bad and the ugly

GP SURGERIES "GOOD,BAD, THE THE AEDREADFUL AND The Care Quality Commission studied almost every GP surgery in the UK to find out the best and worst. Asons present their findings... 1 THE CỌC GRADED GP SURGERIES ON... SAFETY EFFECTIVENESS SYMPATΗY RESPONSIVENESS LEADERSHIP 2 HOW MANY GPs MEET QUALITY STANDARDS? 00000 97% 94% 89% 82% 87% CARE AND WELFARE RESPECT STAFFING SAFETY QUALITY 1IN 5 SAFETY STANDARDS WERE MISSED IN GP SURGERIES 3 GENERAL PROS CONS GOOD TEAM WORK POOR ACCESS TO APPOINTMENTS CARING AND COMPASSIONATE UNRELIABLE REPORTING, POOR COMMUNICATION GOOD RELATIONSHIP WITHOUT-OF-HOURS SERVICES UNDERSTOOD PATIENT'S NEEDS 4 HIGHER PATIENT LISTS, HIGHER STANDARDS. OVER 90% OF SURGERIES WITH MORE THAN 15K PATIENTS MET QUALITY STANDARDS WITH LESS THAN 2.5K PATIENTS, ONLY 81% OF THEM PASSED SURGERIES IN AREAS OF HIGH SOCIAL DEPRIVATION USUALLY OFFER WORSE STANDARDS OF CARE 6 ALMOST 100% OF OUT-OF-HOURS SERVICES WERE CONSIDERED SAFE EFFECTIVE 7 AND CARING THE WORST PLACE TO HAVE A SURGERY IS LONDON THEY HAVE THE LARGEST PERCENTAGE SURGERIES IN BAND 1 (HIGHEST CONCERN) ACCORDING TO THE CỌC 2013/4 REPORT 8. THE BEST PLACE TO HAVE A SURGERY IS THE NORTH EAST THEY HAVE THE LARGEST PERCENTAGE SURGERIES IN BAND 6 (LOWEST CONCERN) ACCORDING TO THE CộC 2013/4 REPORT FIND HOW YOUR GP MEASURES UP HERE: Find your GP's band here: CareQuality Commission Find a detailed report on your GP's surgery here: www.cqc.org.uk/download/a-to-z/gp-imonitoring-november-2014 www.cqc.org.uk/content/our-intelligent-monitoring-gp-practices References Infographic & Research compiled by ASONS 2014 http://www.cqc.org.uk/sites/default/files/state-of-care-201314-ful-report-1.1.pdf http://www.cqc.org.uk/content/gp-intelligent- monitoring-infographic http://www.cqc.org.uk/content/state-care-201314primary-care SOLICITORS