NHS GP Surgeries

ONLY 50% OF PATIENTS KNOW THEY HAVE A CHOICE! NHS RATIONALE AND ASSUMPTION: MOST PEOPLE DON'T KNOW THEY CAN CHOOSE THEIR DOCTOR, SURGERY, HOSPITAL AND SPECIALIST. 75% SO, HOW CAN THEY GET THE MOST OUT OF THE NHS? OF PEOPLE HAVE NO IDEA THAT THEY CAN CHOOSE THEIR DOCTOR IMPROVED HEALTH WHY IS CHOOSING BOOSTED SATISFACTION IMPORTANT? INCREASED KNOWLEDGE UNDERSTANDING OF HEALTH LOWER COSTS EVIDENCE SUGGESTS HOW TO MAKE THE BEST SURGERY CHOICES LOCATION? DISABLED ACCESS? EASE OF PUBLIC TRANSPORT? EASE OF ACCESS? PARKING? SIZE? And remember – doctors cannot turn you away without giving a good reason! WHAT MAKES A PERFECT... DOCTOR - PATIENT Acts for the good of the patient. Must co-operate with the doctor. Does not abuse their Is open and honest. position of trust. Attend scheduled appointments Stays emotionally detached and objective. and try to be on time. HOW TO you hove mutipheMAKE THE PERFECT Book a slot after lunch. 20 Avoid Monidays & Fridays. If you have multiple complaints tell the receptionist. APPOINTMENT ASIANS ASIANS ARE MORE LIKELY 75% TO DISCUSS WHICH HOSPITAL CLINIC THEY WOULD GO TO CAUCASIAN 50% HAMLET DWELLERS ARE MORE LIKELY TO DISCUSS THEIR CHOICE OF HOSPITALS THAN THOSE LIVING IN CITIES ASIANS ARE TWICE AS LIKELY TO BE OFFERED A CHOICE OF HOSPITAL OR CLINIC ACROSS THE AGE RANGES BETWEEN 32% - 42% WERE OFFERED A CHOICE OF CLINIC THE SVSTEM WORKS! WHEN A CHOICE IS OFFERED 85% OF PATIENTS GOT THEIR CHOSEN PLACE Infographic & Research compiled by ASONS 2014 SOLICITORS *REFERENCES - http://www.belfasttelegraph.co.uk/life/health/features/how-to-be-the-perfect-patient-28451997.html | http://www.health.org.uk/public/cms/75/76/31 3/526/Patientfocusedinterventions.pdf?realName=juNCmR.pdf | https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/213823/dh_117794.pdf | http://www.england.nhs.uk/wp-content/uploads/2014/08/populus-surv-res-tables.pdf