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How to Influence Millenials to Drive Customer Referrals

How to influence Millennials to drive customer referrals forewards 90% A 20% tell their family & friends NOT to purchase the company's products when they lose trust or respect for a brand cared more about the range of products offered 70% You Tube W 30% would create a video and post it cared more about online or write a review about product quality their experience with a company 70% 33% GENERATION recommend their favorite brands to looked for brands who made a positive impact on the world family and friends 55% 34% said price was most important reason, but price is the least important in building their trust bought from a brand because of the social or political values of the company 40% 47% have criticized a brand on a social network write about good online experience By 2015 in the US, annual spending > $2.45 TRILLION /YEAR 1.7 BILLION By 2018 in the US, projected income will be > $3.4 TRILLION WEAR people on earth are 15 -30 years of age Surpassing Baby Boomer income Created by Sources forewards 1. PEW Research http://www.pewresearch.org/topics/millennials/pages/ @ForewardsApp on twitter ForewardsApp.com 2. CIA https://www.cia.gov/library/publications/the-world-factbook/ 3. Javelin Strategy https://www.javelinstrategy.com/research

How to Influence Millenials to Drive Customer Referrals

shared by threadyblock on Aug 14
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Think Gen Y can't have an impact on our online business? Think again, this hyper connected generation could be your biggest source of customer referrals if you know what they want.

Publisher

Forewards

Designer

Carson Chen

Category

Business
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