Customer Feedback Solution

THE IDEAWALL Your most unhappy customers are your greatest source of learning. -Bill Gates The Fiasco We all know it is easy for customers to get the message out when they want to complain. Get some people going on Twitter, add a hashtag to something like #thiscompanydidmewrong, and suddenly the business deals with public scrutiny. Now, companies need to have a strategy in place to prevent this from becoming a full- blown disaster. For Real? 62% of consumers have used social media for customer service issues. THE IDEAWALL SOLUTION Idea Vote Rank PAY ATTENTIO!! A Place to be Heard Take customer service to the next level of customer interaction, acquisition, and retention by giving your customers an active online community to be heard. All you have to do is listen.