Text Analytics to Improve Airline & Airport Operations

Text Analytics for Airline & Airport Operations The airline/aviation industry is a highly competitive market and customer satisfaction is of utmost importance. Airline flights create a ton of data in multiple formats such as maintenance logs to air traffic reports BytesView's text analytics solutions can help you compile and analyze large volumes of textual data. Analyze customer feedback data to identify the recurring issues. Similarly analyze maintenance logs, air-traffic reports, flight data, etc, to improve efficiency, enhance customer experience, manage air traffic and reduce costs. Topic labeling Implement topic labeling to identify popular topics in conversation related to your brand. Identify reasons for incidents and use them to improve safety standards. Sentiment Analysis Analyze customer feedback data from multiple channels and analyze the sentiments of the customers to gauge your brand's market reputation. Feature Extraction Use feature extraction to extract all the features or services provided by your competitors. Analyze all unique features and use them to create the most appealing set of features or services for your brand. Keyword Extraction Use keyword extraction and identify relevant documents with a predefined set of words. Track conversations related to your brands or your competitors. For more information visit - www.Bytesview.com