How Cognizant Helped a Leading Norwegian Book Retailer Enhance User Experience by Upgrading to Oracle EBS R12.2.3

Oracle EBS R12.2.3 Upgrade Cognizant for a Leading Norwegian Book Retailer The customer is among the largest multi-channel retailers of books, selling via store, online & e-books Project Highlights EBS R12.2.3 offers: EBS R12.2.3 upgrade for Supply Chain & Financials Suite • Superior reporting & financial data capturing • Functional improvements Implementation of SLA, Project size - standardized & - $1Mn along with consolidation of 8 across modules centralized accounting procedures Online patching via Edition Based Redefinition (EBR) legal entities into 3 Challenges Compulsive Complex Added complexity reconciliation upgrade due to expiry of Increased as a result of of 11i non-SLA product platform migration due to complexity due to data with product support on existing 11.5.10.2 version multi-vendor counter R12 engagement model change in hosting service provider SLA data after upgrade Solutions Highlights Introduction of new Processes Automated solution accelerators Retrofitted impacted covered - Use of proprietary technical impact resulted in: CEMLI's to the R12 End-to-end Upgrade Impact assessment • Impeccable cutover with upgrade data structure. Financials, Determination delivering effort Implemented CEMLI Procure-to- (CUPID) tool downtime reduced and cost savings standards to support Pay (P2P) that reduced by 25% Edition Based & assessment efforts Reduced code-related Redefinition Order-to- by 20% analysis & research efforts by 15% Cash Benefits Business Functional Online patching, enabling: Higher productivity resulting from user • Zero downtime • Business continuity • Zero loss of sales experience modernization Implementation of Oracle Sub Ledger Accounting led to: • Increased transparency • Full auditability of transactions & accounting information Reduced IT spend due to the optimizations delivered through Cognizant's proprietary tools and execution framework Delivered time savings on cutover by 25% due to better planning, iterative upgrade cycles & errorless code migration Consolidation of pricing strategies across multi-channel sales network, resulting in to savings due to reduction of maintenance effort Foundation laid for smooth post-merger integration process on Oracle platform, leading to future cost savings Improved stability, performance & security Cognizant Platinum ORACLE' Partner Visit us online at www.cognizant.com or follow us on Twitter: Cognizant © Copyright 2015, Cognizant.