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Why Build a Webphone to Your Communication System

Why build a WEBPHONE to your communication system "A webphone is an application built into your website running inside the browser. It allows your customers to reach your support staff while browsing your site. (www.ozekiphone.com/webphone) MUST-KNOW FACTS about consumers' behaviour 73% Time saving Why consumers prefer shopping online 1in4 shoppers conduct further research on their mobile phone in store 78% of shoppers research online before shopping in stores 93% of shoppers see real-time help as useful when shopping online Help sources customers would like to see: Consumers requiring some degree of customer support while making an online purchase 83% Phone call E-mail Click-to-call / Live chat 61% 60% 57% 31% Immediately 40% Within 5 minutes Customer expectations in accessing help online 48% If support does not come in the expected timeframe, 48% will abandon their purchase ABANDON 82% quickly believe getting their issue resolved quickly is key to online satifsaction WEBPHONE MORE CALLS MORE SALES BETTER SUPPORT FASTER ACCESS find out more at www.ozekiphone.com/webphone OZEKI Phone System XE DISCOVER WEBPHONE TECHNOLOGY NOW Piktochart make information beautiful •= •E= •E=

Why Build a Webphone to Your Communication System

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Dig deeper: http://www.ozekiphone.com This infographic explains why it is worth to build a VoIP-based webphone to your website in order to make your communication system more effective. One of... the most important factors of a company's effective work is the troublefree communication with the customers. Customers expect a company to have a customer service available fast and easy, so companies should choose the most reliable and the most comfortable communication solutions for their customers as well. When expanding a business, in order to achieve the maximum level of the quality and availability of the service, the existing and potential customers' demands must be estimated. Webphoning is a very comfortable way to communicate with your customers, being directly accessible from the website. Look at how it works. The website visitor is surfing on your web page on which there is a 'Call me NOW' button. If the visitor clicks on it, a call will be initialized to that employee of your company, who deals with the calls coming from the webphone. It is absolutely free for your customer. For more information please visit: http://www.ozekiphone.com Or send an e-mail at: [email protected]

Why Build a Webphone to Your Communication System

Why Build a Webphone to Your Communication System

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