What Does It Mean To Be Customer Centric?

shared by Monetate on Aug 22, 2013 in Business

What Does It Mean To Be Customer Centric?

shared by Monetate on Aug 22, 2013 in Business

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Championed by Dr. Peter Fader, author of Customer Centricity: Focus on the Right Customers for Strategic Advantage, being customer centric means looking at a customer’s lifetime value and focusing m...
Category: Business
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