True cost of NHS missed appointments

THE TRUE COST OF MISSED APPOINTMENTS 24 hours in the NHS Average number of patients dealt with by the NHS every 24 hours: 666,666 GP 18,904 outpatient appointments 32,876 GP appointments are missed every day The consequences @£$$% Longer waiting list Staff frustration £162 million wasted every year What else could the money be spent on? 23,691 years' London hospital ultrasound critical treatment patients fed parking 2,793 1 45,428 machines hospital for a year 17,052,63 1 pairs of crutches 6,000,000 X-ray scans 85,263 birthing procedures 28,173 hip replacements wwww w 981,818 MRI scans 655,870 405,000 days' basic hospital care 7,043 nurses' or 2,347 GPs' annual salaries ambulance call-outs 230 years 27,000,000 sets of patient pyjamas 108,000 gallstone operations 108,000 extra people's care treatment general care of intensive NHS facts 00 GP 2,300 hospitals 8,000 GP practices with: 154,000 specialist staff 372,000 36,000 147,000 doctors nurses managers Spending growth £109.721b £64.173b +70% 2003/04 2013/14 Net expenditure in 2013/14 was £109.721 billion - up 70% from £64.173 billion in 2003/04 The possible solutions: Cancellation FINE form missed online appointment fines cancellation forms SMS reminders SMS reminders The power of SMS 2 nd 4 SMS reminders One dental practice swapped 2nd class mail for Textlocal's SMS solution saving £2,100 88% £252 It cut annual costs from more than £2,100 to just £252 - a saving of 88% Sources: The Department of Health BBC NHS Wales NHS Careers Frimley Health - NHS Foundation Trust NHS - Portsmouth Clinical Commissioning Group The Daily Mail NHS England NHS Confederation South Central Ambulance Service text local Contact Us: ® www.textlocal.com M +44 (0) 1244 752 299 & [email protected] Business Mobile Messaging CH