Payment Services: Time for an Upgrade

IN THE ERA OF PAYMENTS WIPRO Applying Thought ШПП Global Mobile Transaction volume and value is expected to average Worldwide Mobile Payment transaction values will reach $235.4 $721 450 billion million 250 billion $163.1 2017 44% 200 billion increase 2016 35% 150 2015 Annual Growth 100 - 2014 PAYMENT 2013 50 - £€ 2012 (Source: Gartner) $* KEY CHALLENGES PAYMENT PLATFORMS No cross-channel integration strategy Redundant information through point-to-point interfaces ШNY Tracking and Tracing A Error STORE WHO WILL SUCCEED Leveraging Technological Advances Seamless Customer Experience across channels Successfully Improving Traceability and Reporting Ш» LEVERAGING TECHNOLOGY PAYMENT PLATFORM TRANSFORMATION Complex Event Straight Through Processing Cross Event Driven Architecture Channel Ш Integration Processing Existing payment system infrastructure needs to be based on more open architecture to 1. Be more standardized 2. Rationalize existing services 3. Abstract legacy systems SOLUTION TO IMPROVE TRACEABILITY AND REPORTING IMPROVING TRACEABILITY AND REPORTING THE SOLUTION TO IMPROVE TRACEABILITY AND REPORTING ARE: Rewards & Offers Programs ШN Business Rule Management Customer Sentiment Analysis Tracking & Tracing Payments Need to prioritize the transformation objectives Payment Services SLA Management at every payment services provider SEAMLESS CUSTOMER EXPERIENCE CROSS-CH ANNEL Customers expect an interactive and cross-channel experience with payment systems resulting in convergence between ACROSS CHANNELS INTEGRATION PROVIDES online and mobile channels. Unified Agreement View Channel Agnostic Business Processes Channel Agnostic Services Cross-Channel Search & Inquiry Channel Agnostic Product Management READ MORE DO BUSINESS BETTER www.WIPRO.COM NYSE:WIT | OVER 140,000 EMPLOYEES | 61 COUNTRIES CONSULTING| SYSTEM INTEGRATION | OUTSOURCING in You Tube 2012 2013 Users VIN VIN