Messaging in Business

* Messaging in Business Texting is now an essential business communication tool. of business 67% professionals are using text messaging for business related communication.' .... ..II....I...-I ...I ... Of those business texters... 50% 72% Internal Collaboration External Collaboration 72% text message 50% text message with internal contacts. with external contacts. (Co-Workers) (Customers, prospects, partners) Closing the deal: %24 More than 33% of sales professionals have closed a business deal via text.? Text is a fast and highly effective way to communicate. 97% of text messages read within three minutes of delivery. ... 98% of text messages are read, compared to 22% of email. The Personal / Professional Conflict BYOD Today, 59% use their personal mobile frequently for business 62% want to separate communications.' their business texts from their personal texts.' ...II .... One Number For Business Communications Business Texters Over want to use their business phone number to text from their 62% computer, tablet or smartphone. said it would be very useful to be 70% able to consolidate all of their business communications.' 54% I..III ... said it would be very useful to be able to text both coworkers (internally) and clients (externally) from the same app/service' Voicemail is dead. More than one third of people use voicemail less than they did a year ago. R.I.P. Almost 25% never or rarely check their voicemail. Business has stopped talking and started texting # HeyWire Business Sources: 1 HeyWire Survey of Participants in North America, November 2013 2 Ring Central Survey, December 2013 3 Mobile Marketing Association, Mobile Wake Up Call: State of Mobile Today, 2012 4 Frost & Sullivan 2010, Slick Text http://heywire.com .......▪