Keep your customers engaged with Social CRM

in SOCIAL CRM What is Social CRM? A solution for engaging with customers on social media A business can quickly get information out to users who are interested in the company or its products. It is a CRM tool for monitoring customer interaction on social media Why to integrate Social CRM? facebook Linked in twitter 1500 16+ 34% million people active on Linkedin million people use FB increase in lead generation by Twitter alone Every second new people join LinkedIn How does Social CRM help? Huge area of scope for lead generation 1 Know the needs of the prospects before hand Know what prospects are talking about 3 4 Huge amount of data for easier analysis Communication is instantaneous Faster and Better customer service Brings the Sales, Marketing 7 and Customer Services department closer Increase New Business Drive New Sales Reduce Attrition Build Loyalty www.sagesoftware.co.in About Sage Software Solutions Pvt Ltd With over 30 years of experience and 6 million customers worldwide, we know a thing or two about helping small and medium-sized businesses succeed. We're Sage Software Solutions Pvt Ltd, a distributor of The Sage Group plc. Our offices are across India and we provide software for just about every industry. sage 1800-3000-1595 M [email protected] SMS SAGE to 56767 Sources: Huffington Post