Infographic: Deep Dive Into Technology

supermarketnews.com DATAPOINTS April 8, 2013 DEEP DIVE INTO TECHNOLOGY Citi Research, New York, cited Wal-Mart Stores as one of its "Top Retail Technology Picks for 2013" in a report this year on technology use by retailers. In the report, "2013 Retail Technology Deep Dive: Outlook for the Broadlines, Food & Drug Retailers & U.S. Internet," Citi contends that retailers can achieve top-line growth and margin expansion through more widespread adoption of innovative technologies. SOURCE: Citi Research Familiarity With QR Codes Year-Over-Year Change in Web Traffic – GAINERS (December 2012) 6% Completely unfamiliar with QR code +223% +202% +97% +88% +71% 18% Seen QR codes but don't know what they are VONS RANDALLS TOM THUMB SAFEWAY DOMINICK'S 44% SOURCE: comScore Media Metrix, Citi Research Have used QR codes •. Year-Over-Year Change in Web Traffic – DECLINERS 32% (December 2012) Know what QR codes are but never used one -63% -47% -9% -13% -14% АСМЕ KROGER FOOD 4 LESS CUB SHOPPERS SOURCE: Citi Research, Perception Research Services International SOURCE: comScore Media Metrix, Citi Research "With Saas [software-as-a-service] growing, total [IT] cap-ex won't necessarily increase, yet retailers’ technology prowess will continue to grow." 53% - CITI RESEARCH U.S. Retail E-commerce Sales, Food & Beverage: 2010-2016 Projected cost of RFID tag in 2024: IN GOD Use smartphone (in billions) $8.8 $77 to compare 1 cent $5.9 $6.8 prices BERTY $5.1 2005 $3.8 $4.4 SOURCE: Citi Research, Perception Research Services International 2010 2011 2012 2013 2014 2015 2016 SOURCE: Citi Research, IDC PHOTO BY SHUTTERSTOCK SOURCE: eMarketer Average Unique Visitors on Mobile Devices Key Retail Technology Themes Facebook "Likes" per Retailer (for November 2012) Safeway.com.. Kroger.com . Vons.com . 1,052,000 .1,084,000 217,000 179,000 (in millions) 1. Mobile Commerce 2. Omnichannel Albertsons.com Wal-Mart 26.2 3. Big Data and Predictive Analytics SOURCE: comScore Media Metrix, Citi Research 21.5 2.2 Target 4. Same-Day Delivery 40% 5. RFID Walgreens 6. Breaking Silos 7. Social Dollar General 1.9 1.1 CVS 8. Infrastructure-as-a-Service Safeway 0.9 9. Software-as-a-Service Use smartphone while shopping for groceries 10. Online Retailers Go Physical Costco 0.8 0.4 SOURCE: Citi Research Kroger SOURCE: Citi Research, Perception Research Services International SOURCE: Citi Research, Facebook as of Jan. 3, 2013 supermarketnews.com DATAPOINTS April 8, 2013 DEEP DIVE INTO TECHNOLOGY Citi Research, New York, cited Wal-Mart Stores as one of its "Top Retail Technology Picks for 2013" in a report this year on technology use by retailers. In the report, "2013 Retail Technology Deep Dive: Outlook for the Broadlines, Food & Drug Retailers & U.S. Internet," Citi contends that retailers can achieve top-line growth and margin expansion through more widespread adoption of innovative technologies. SOURCE: Citi Research Familiarity With QR Codes Year-Over-Year Change in Web Traffic – GAINERS (December 2012) 6% Completely unfamiliar with QR code +223% +202% +97% +88% +71% 18% Seen QR codes but don't know what they are VONS RANDALLS TOM THUMB SAFEWAY DOMINICK'S 44% SOURCE: comScore Media Metrix, Citi Research Have used QR codes •. Year-Over-Year Change in Web Traffic – DECLINERS 32% (December 2012) Know what QR codes are but never used one -63% -47% -9% -13% -14% АСМЕ KROGER FOOD 4 LESS CUB SHOPPERS SOURCE: Citi Research, Perception Research Services International SOURCE: comScore Media Metrix, Citi Research "With Saas [software-as-a-service] growing, total [IT] cap-ex won't necessarily increase, yet retailers’ technology prowess will continue to grow." 53% - CITI RESEARCH U.S. Retail E-commerce Sales, Food & Beverage: 2010-2016 Projected cost of RFID tag in 2024: IN GOD Use smartphone (in billions) $8.8 $77 to compare 1 cent $5.9 $6.8 prices BERTY $5.1 2005 $3.8 $4.4 SOURCE: Citi Research, Perception Research Services International 2010 2011 2012 2013 2014 2015 2016 SOURCE: Citi Research, IDC PHOTO BY SHUTTERSTOCK SOURCE: eMarketer Average Unique Visitors on Mobile Devices Key Retail Technology Themes Facebook "Likes" per Retailer (for November 2012) Safeway.com.. Kroger.com . Vons.com . 1,052,000 .1,084,000 217,000 179,000 (in millions) 1. Mobile Commerce 2. Omnichannel Albertsons.com Wal-Mart 26.2 3. Big Data and Predictive Analytics SOURCE: comScore Media Metrix, Citi Research 21.5 2.2 Target 4. Same-Day Delivery 40% 5. RFID Walgreens 6. Breaking Silos 7. Social Dollar General 1.9 1.1 CVS 8. Infrastructure-as-a-Service Safeway 0.9 9. Software-as-a-Service Use smartphone while shopping for groceries 10. Online Retailers Go Physical Costco 0.8 0.4 SOURCE: Citi Research Kroger SOURCE: Citi Research, Perception Research Services International SOURCE: Citi Research, Facebook as of Jan. 3, 2013