ICT Insights 2014

PRESENTED BY BLUEFACE.IE #ICTinsights ICT Insights 2014 Research and Predictions for Business Communications in Ireland blueface, Phone Service Used By Businesses Still Paying Line Rental Mobiles give flexibility to a business. Landlines give professionalism. Landline Only 13.4 Landline & Mobile 67 A NO Mobile Only 1s YES 2014 No Service Businesses still paying line rental are still using traditional copper phone lines. Voice over IP technology eliminates the need for line rental and is therefore more cost effective. Business Telephony Software Usage Type Of Use This trend reflects the influence of Skype tech-savvy early adopters who bring 70.9% IP communication Google Tak use computer based telephony software tools from their personal experience to the workplace. 69.8% 45% 45% International On Net Instant Messaging Calls Calls Fax Of Business Life Average Mobile Cost Per Month 50% 30% of businesses 27.1s 19.4 s use Fax 11. C €0-20 €20-50 €50-70 >€70 know Fax-to-email solutions offer a low-cost altenative to traditional fax; the fax 73.2% of businesses are looking for ways to reduce their mobile costs number is hosted in the cloud, and faxes are sent to the user's email address. Company Mobiles While 96.9% of respondents agree that mobile is important for business, almost 60% of employees are bringing their own mobile devices for use in the workplace. DOES YOUR BUSINESS SUPPLY COMPANY MOBILES? MOBILE FOR WORK PURPOSES 018% poly al 052%loees supply some * employees 930% oly no employees 060% bring their % gen devices 040% company employees supolied devices Teleconferencing Mobile Vs Landline 2x more likely to call mobile over landline 1 in 3 use teleconferencing at least once a week a Reasons for caling a mobile were Reasons for calling a landine were: : Teleconferencing facilitates in-depth communication and collaboration without requiring costs for travel, or excessive use of time. better chance of reaching the person, cheaper, more reliable, better quality always-on availbility, quicker acoess to person being called. connection, more business-sutable. lesschance of distraction or disturting the person when busy. See the full report at www.blueface.ie/insights blueface,