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How the World Buys Online

HOW THE WORLD BUYS ONLINE Who Was 1000 People Surveyed? China Finland UK India Germany Japan Mexico Canada USA Russia Australia Spain Brazil Argentina 19,000 Global Consumers were surveyed on behalf of WorldPay in 2012 Which Countries Spend the Most Online? 33% I % of disposable income 31% 27% 25% 23% 21% 21% 21% 22% 19% 17% 17% 17% 18% 18% 13% Finland Japan Spain Canada Russia Australia France Mexico Argentina Germany USA UK Brazil China India Total When, where and how do we spend? Where dO consumers say that they shop online when at home? 12pm 6am - 12pm 12pm - 6pm Living Room ----> 54% 16% 30% Bedroom ----- · 43% -> 35% Study Dining Room Gam 6pm 14% Kitchen -> 10% 12am - 6am брт - 12am Garden --> 5% 10% 44% 12am Bathroom --> 3% Global Online Peak Garage / Shed 2% 8:40 pm A A 95% Of Consumers Around the World Shop From Home What Do Customers What Prompts Customers Care About Most? to spend more? Security and Financial information - 75% VISA 53% 49% 43% 42% 36% Payment Security Checks - 66% Guarantees and Warranties Provided for Products or Services WARRANTY Why Do Online Shoppers Leave Without Paying? Presented with 56% unexpected costs 37% I was just browsing 36% Found a better price elsewhere 32% Overall Price too expensive 26% Decide against buying 25% Website navigation too complicated 24% Website crashed 21% Process was taking too long 18% Excessive payment security checks 17% Concerns about payment security 16% Delivery options were unsuitable 15% Website time out 13% Price presented in a foreign currency 11% My Payment was declined Overall Spending Behavior of the U.S.A. HIGHEST SPENDER PROFILE Most Prevalent Spender: 26 Year old female Most Purchased: DVDS/CDS, clothes Payment Preference: Debit card, PayPal TOP SPENDING CATEGORIES MOST POPULAR PAYMENT METHODS Department stores (42%) Credit card (76%) CARD PayPal (54%) PayPal. Debit card (50%) Clothes (32%) Books (22%) 23% 78% 18% 59% Disposable Income Population has Have Experienced Have Concerns is Spent Online Access to the Online Fraud About Security Internet The Mobile Opportunity 53% Clothes Top 3 Mobile Purchases For American Shoppers 2.40% Books 342% DVDS/Video Games 41% 19% 15% 9% Own Own Tablets Buy Online With Buy Online With Smartphones Their Smartphone Their Tablet PRESENTED BY: Odoba SOURCES: http://www.worldpay.com/globalshopper/report-shopperpdf designed by kickstartsearch.com More Customized Offers Greater Variety of Payment Methods Acurate Delivery Dates Better Protection of Personal Details Better Payment Security

How the World Buys Online

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The proportion of online retail purchases to purchases from brick-and-mortar stores is increasing every day. Mobile purchases now constitute a significant percentage of online transactions. We've put ...

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Doba

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Business
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