Files and Tribulations, the Importance of Managed File Transfer

FILES AND TRIBULATIONS THE IMPORTANCE OF MANAGED FILE TRANSFER We live in an impatient world. People expect to send and receive data anywhere, any time, on any device. When they can't, it's a problem. So are data security, audit trails, and preventing breaches. IT Professionals know this. At Attachmate, we feel their pain. of senior IT managers surveyed ranked MFT as an important or very important issue driving 81% anticipated improvements with trading partners 53% of surveyed European companies say security is their greatest data transfer challenge CLOUDY WITH A SIDE OF "UH-OH" This is the fastest-growing part of the managed file transfer market... and IT has to deal with the backlash of non-IT coworkers using these non-secure services He's trying to convert the company to FTP, but it's slow going and nobody's happy about it It's awesome to drag files into a cloud-based folder and know that your file-sharing buddy can view them in- stantly... but who ELSE can view them? Consumer demand for these services isn't the only thing exploding: the woeful lack of security features might blow up your business, too USER-CENTRIC FILE TRANSFER GROWTH 2011 40M USERS* 2012 152M USERS* 20 40 60 80 100 120 140 160 *Represents YouSendIt, DropBox, and Box.com AND THEY'RE MOVING 1B FILES EVERY DAY (THAT'S MORE FILES THAN TWEETS! #OMG) HOMEBREW FILE TRANSFER ACTUALLY NOT CHEAPER Doug inherited the file transfer tool his coworker coded on a long weekend But the coder left for a meditation retreat in Nepal, then sent a postcard saying that he's finally achieved total consciousness Looks like he's never coming back. Aaaand, sure enough, he left behind almost no documentation. How is Doug going to manage this process now? Homegrown FTPS can cost 10x more than standardized solutions of surveyed IT managers say that FTP and other 53% legacy data transfer systems don't live up to current security standards Initial development isn't the last time you'll need access to the code... so once your developer is MIA, you're SOL* *So out of luck LOST ATTACHMENTS AND OTHER MAIL FAILS As Doug steps through his front door, the Chief Marketing Officer calls, panicked – the creatives for tomorrow's ad campaign launch are stuck on the mail server. 14 full mailboxes and 6 too-large attachments (again)! Looks like there'll be no playtime with Daddy Doug tonight. He's been re-prioritized to solve an urgent file transfer problem. 73% of emails bounced for file size are sent to IT to deliver IT wishes it was 27% 22% of emails have attachments, but those attachments make up 90% of the bits in your email system 90% ИШ 22% 4 OF THE 5 TOP EMAIL MANAGEMENT ISSUES ARE ALL ABOUT FILE TRANSFER/STORAGE Increased backup/restore times 54% Increased message size 48% Lack of disk space for messages 40% 39% Overloaded/full mailboxes DATA SECURITY. NOT! It's happened – CISO Ben is called in early on Friday to address last night's breach of customer financial data UNAVAILABLE Now Ben has Doug poring over server logs, looking for the source of the breach With no ability to track who shares what files with whom (you know: coworkers, clients, hackers...), Doug can't determine where the failure occurred Now Ben and Doug are completely unavailable to help the company with other critical priorities The good vibes of the impending weekend have given way to panic, as Ben fears that a lack of file transfer security is threatening his job security $194 28,349 $5.5M Cost per record Average records Organizational cost compromised per studied per data breach breach (2011) CSI: AUDIT TRAIL Amidst all of the confusion, the company undergoes an audit – and fails Ben worries his job will be at stake as he reviews the paperwork detailing their fines. It's definitely time to makes some changes around here... FAIL 56% of IT decision-makers are worried about their ability to comply with audit requirements HOW WILL THEY OVERCOME THESE FILES AND TRIBULATIONS? SHARE YOUR IDEAS AND DOWNLOAD THIS INFOGRAPHIC AT ATTACHMATE.COM/FT Attachmate FileXpress SOURCES: File Transfer Survey: Results Highlight the Need for a Secure, Cost-Effective FTP Replacement. Attachmate Filexpress. http://www.forbes.com/sites/victoriabarret/2011/10/18/dropbox-the-inside-story-of-techs-hottest-startup/ http://www.tuaw.com/2012/11/14/dropbox-hits-100-million-users-looking-for-great-dropbox-storie/ http://reviews.cnet.com/8301-13970_7-57571513-78/dropbox-clears-1-billion-file-uploads-per-day/ https://www.box.com/about-us/ http://www.networkworld.com/news/tech/2011/082911-file-transfer-security-250192.html File Transfer Survey: Results Highlight the Need for a Secure, Cost-Effective FTP Replacement. Attachmate Filexpress, 2010. with File Transfers and What Organization Should Do to Resolve Them. An Osterman Research Whitepaper. Dec. 2009. via http://www.businesswire.com/news/home/20091211005114/en/Osterman-ResearchAxway-Survey-Finds-82-Percent-Employees Making File Transfer Easier, Compliant and More Secure. An Osterman Research White Paper. Sponsored by Attachmate. Feb. 2012. Compliant and Mere Secure 2011 Ceet Cost of Data Breach Study. Ponemon Institute. March 2012. http://www.symantec.com/content/en/us/about/media/pdfs/b-ponemon-2011-cost-of-data-breach-us.en-us.pdf?om_ext_cid=Dbiz_socmed_twitter_facebook_marketwir e_linkedin_2012Mar_worldwide_CODB_US Problems with File Transfers and What Organization Should Do to Resolve Them. An Osterman Research Whitepaper. Dec. 2009. via http://www.businesswire.com/news/home/20091211005114/en/Osterman-ResearchAxway-Survey-Finds-82-Percent-Employees