The Evolution of the Business Telephone

THE EVOLUTION OF THE BUSINESS TELEPHONE BELL TELEPHONE COMPANY founded. 3,000 private phones active by year's end. 1870 FIRST MANUAL SWITCHBOARD debuts in Boston. 1880 First LONG-DISTANCE phone service. 1890 1900 1910 1920 250,000 women employed as SWITCHBOARD OPERATORS for public service and businesses. 1930 1940 Marketed to traveling businesspeople and truck fleet operators. Weighed 80lbs. First MOBILE CAR-BASED 1950 telephone system introduced. Automatic routing of calls to different extensions without manual switching. { x001 { x002 1960 ( x003 Businesses adopt PBX SYSTEMS. Private Branch Exchange 1970 First NON-CAR MOBILE phone (DynaTAC) appears. 1980 FIRST FLIP PHONE released-targeted at wealthy customers and priced at $3,000. First VOICE OVER INTERNET Protocol (VOIP) system introduced-Volitech. 1990 External business phone system shared across many companies. First hosted PBX launched- Virtual PBX, Inc. Virtual attendant, menu selection, voicemail, automatic routing to departments or individuals. Initially, calls sent to landlines and cell phones-VOIP added later. PBX systems begin integrating VOIP. 2000 Any device, anywhere available as a business phone. First BLACKBERRY with cell phone service released. Full integration of landlines, cellular, softphones, and VoIP into hosted PBX business phone systems. Softphone applications for computers and smartphones 80% of all new PBX lines are VolP-based. 2010 iPhone debuts. 31% of installed business lines in North America are VOIP-based. 2020 66.5% of North American business lines predicted to be VOIP-based. INFOGRAPHIC PROVIDED BY: VirtualPBX www.VOIPBUSINESSBLOG.COM Sources: www.translucency.com/frede/telephone.html www.telephonymuseum.com/telephone%20history.htm www.businessinsider.com/complete-visual-history-of-cell-phones-2011-5?op=1 inventors.about.com/od/bstartinventors/a/telephone_2.htm www.comparebusinessproducts.com/phone-systems/pbx/pbx-101/history-of-pbx-phone-systems blog.tmcnet.com/blog/tom-keating/voip/voip-history.asp www.windstreambusiness.com/blog/2011/05/voip-adoption-more-and-more-companies-say-yes en.wikipedia.org/wiki/Voice_over_IP#Corporate_use BY 2011 LATE 2007 LATE 2002 1946 1877 2015 s0961 S0661 S000 6861 9661 1973 1881 1997 1946 1878 2008 THE EVOLUTION OF THE BUSINESS TELEPHONE BELL TELEPHONE COMPANY founded. 3,000 private phones active by year's end. 1870 FIRST MANUAL SWITCHBOARD debuts in Boston. 1880 First LONG-DISTANCE phone service. 1890 1900 1910 1920 250,000 women employed as SWITCHBOARD OPERATORS for public service and businesses. 1930 1940 Marketed to traveling businesspeople and truck fleet operators. Weighed 80lbs. First MOBILE CAR-BASED 1950 telephone system introduced. Automatic routing of calls to different extensions without manual switching. { x001 { x002 1960 ( x003 Businesses adopt PBX SYSTEMS. Private Branch Exchange 1970 First NON-CAR MOBILE phone (DynaTAC) appears. 1980 FIRST FLIP PHONE released-targeted at wealthy customers and priced at $3,000. First VOICE OVER INTERNET Protocol (VOIP) system introduced-Volitech. 1990 External business phone system shared across many companies. First hosted PBX launched- Virtual PBX, Inc. Virtual attendant, menu selection, voicemail, automatic routing to departments or individuals. Initially, calls sent to landlines and cell phones-VOIP added later. PBX systems begin integrating VOIP. 2000 Any device, anywhere available as a business phone. First BLACKBERRY with cell phone service released. Full integration of landlines, cellular, softphones, and VoIP into hosted PBX business phone systems. Softphone applications for computers and smartphones 80% of all new PBX lines are VolP-based. 2010 iPhone debuts. 31% of installed business lines in North America are VOIP-based. 2020 66.5% of North American business lines predicted to be VOIP-based. INFOGRAPHIC PROVIDED BY: VirtualPBX www.VOIPBUSINESSBLOG.COM Sources: www.translucency.com/frede/telephone.html www.telephonymuseum.com/telephone%20history.htm www.businessinsider.com/complete-visual-history-of-cell-phones-2011-5?op=1 inventors.about.com/od/bstartinventors/a/telephone_2.htm www.comparebusinessproducts.com/phone-systems/pbx/pbx-101/history-of-pbx-phone-systems blog.tmcnet.com/blog/tom-keating/voip/voip-history.asp www.windstreambusiness.com/blog/2011/05/voip-adoption-more-and-more-companies-say-yes en.wikipedia.org/wiki/Voice_over_IP#Corporate_use BY 2011 LATE 2007 LATE 2002 1946 1877 2015 s0961 S0661 S000 6861 9661 1973 1881 1997 1946 1878 2008