Enterprise Social Networking, A Combination of Old and New Technology

Enterprise Social Tools: a combination of old and new technologies How much time do you spend reading unnecessary e-mails? How often are you seeking answers you know your colleagues could provide.. if only you didn't have to call or trek across the office? Enterprise social seeks to solve these common organizational issues by transforming collaboration: connecting people, identifying expertise, capturing dispersed knowledge, harnessing the wisdom of crowds and improving workflow and productivity along the way. While adoption has been gradual at first, the future looks bright for social business. in with the new, out with the old Adoption rates of e-mail, consumer social networks, and enterprise 2.0 technologies Consumer E-mail Enterprise 2.0 Social Networks 1B 100% 750M 75% 500M 50% 250M 25% Global 2006 2007 2008 2009 2010 2011 % of Users Enterprises 2006: Advent of Enterprise Social, a promising alternative to time wasted searching for resources by phone, e-mail and in-person 2009: 13% 20% 25% 87% 20% use team sites 25% participate in web conferencing E-mail has the highest adoption rate: 87% for Only 13% of workers 18-43 used enterprise social networks in '09 information workers Enterprise Social grows, e-mail growth slows 2011: $1,000,000,000 28% 57% 57% of enterprises have invested in 28% use them at least once a month social business tools $1 billion enterprise social market through 2016: 6T% CAGR of 61% in enterprise social spending Who's Using Browser-Based Tools? 92% of organizations use in-browser file-sharing tools 92% $6.4 billion enterprise social market $6,400,000,000 What About Mobile Apps? 78% of small businesses are saving time by using mobile apps. 78% Mobile apps save small business owners 725.3 million hours, or $17.6 billion annually due to increased productivity Enterprise Social Networking Also called social business networks, these collaboration tools bring employees together online. ESNS enable real-time connections between employees and subject-matter experts to collaborate in a microblogging format. A robust ESN platform unifies your organization's networks, business apps and tools while adding social interaction to your intranet. Microblogging: Share short messages, updates, documents, and links with interested parties. Collaborate, crowdsource and connect with Activity Streams/Event Streams: A form of microblogging that integrates with your backend systems, apps allow employees to access so you can complete tasks (such as approving expense reports) without logging in to multiple systems. Mobile Apps: Enterprise social networking mobile their company's network securely. subject-matter experts. Polls: Status Updates: Tell groups of people what you're doing: for example, an employee Profiles: Valuable information about Gather collective intelligence from your team, organization, or your customers with online polls. fellow employees, especially inside large organizations. Tied with company directories, so employees can find the right colleague to help with a project or solve a customer problem. could let his teammates know he just closed a new deal. Voice Memos: Enterprise Search: Employees can search for the information they need from their databases, content management systems and document repositories integrated with your social network. Leave voice memos in the microblogging format of a post to team members. Blogs and Wikis: Multiple authors contribute text, video and other content. These two-way communication environments let employees share tips, feedback, ideas, manage documents and more. Video Conferencing: Enables virtual face-to-face Communities: Groups of likeminded individuals- teammates, customers, partners, vendors and other key stakeholders- More advanced video conferencing collaborate from one platform. meetings between employees. can facilitate presentations for large groups and can be recorded. Enterprise Content Management Systems: A centralized repository for Instant Messaging: Lets you send messages to your colleagues in real time and see who's available on your network. Really Simple Syndication (RSS): Pushes information to subscribers, so they're automatically updated in-network on the latest documents, contacts, records and news. other data. Screen Sharing: Lets groups of geographically dispersed employees view and discuss the same presentation or website simultaneously. Intranets: Private networks for authorized users let your employees access company directories, profiles, applications & forums by topic. tibbr SOURCES http://blogs.forrester.com/ted_schadler/09-10-08-state_us_workforce_technology_adoption https://www.sparqlight.com/blog/wp-content/uploads/2011/11/sparqlight-2011q4-e20-user.pdf http://www.zdnet.com/blog/hinchcliffe/social-business-holds-steady-gap-behind-consumer-social-media/1695 https://www.sparqlight.com/blog/wp-content/uploads/2011/11/sparqlight-2011q4-e20-user.pdf http://www.wired.com/wiredenterprise/category/collaboration-tools/mobile-apps-migration.html http://www.businessnewsdaily.com/1032-small-business-mobile-apps-migration.html http://www.businessnewsdaily.com/1032-small-business-mobile-apps-migration.html %24