Customer Loyalty Programs

CUSTOMER LOYALTY PROGRAMS THE BENEFITS THEY CAN BRING TO YOUR BUSINESS Soutíh Hatch Restaurant ABBEE 10/GET ON a it Cac ine ya shop usa Sret aintteEh LOALTYCARD Oola L23 578 123 Loyalty Cand Valid From OOTHIE WHIRL'D LOYALTY CARD LOYALTY CARD CUSTOMER LOYALTY CARD INVESTORS HAVE INVESTED MORE THAN $222 MILLION INTO THE NEXT GENERATION OF LOYALTY PROGRAMS FOR BUSINESSES SINCE 2008 BENEFITS OF USING A LOYALTY PROGRAM ACQUIRE NEW SHIFT SPENDING TO CUSTOMERS HIGHER MARGIN PRODUCTS INCREASE THE SPENDING IMPROVE THE NATURAL OF EXISTING CUSTOMERS CHURN RATE OF CUSTOMERS THROUGH RETENTION ONLY 12% - 15% OF CUSTOMERS ARE LOYAL TO A SINGLE RETAILER HOWEVER %24 5% 50% COMPANIES CAN INCREASE PROFITS ALMOST 50% BY RETAINING 5% MORE OF THEIR CUSTOMERS THESE SHOPPERS GENERATE BETWEEN 55% - 70% OF COMPANY SALES THERE IS AN ESTIMATED 2.647 BILLION - THIS IS A 26.7% INCREASE FROM THE 2010 CENSUS LOYALTY PROGRAM MEMBERSHIPS IN THE US TODAY 38% OF SMALL TO MEDIUM SIZED BUSINESSES ARE USING CUSTOMER LOYALTY PROGRAMS SPECIAL OFFER 21% ANTICIPATE ADDING A LOYALTY PROGRAM IN THE NEXT YEAR TO DELIVER SPECIAL OFFERS AND REWARDS FOR FREQUENT CUSTOMERS OF CONSUMERS WISH OF SMALL BUSINESSES OPERATE 54% MORE STORES OFFERED THEIR OWN IN-HOUSE PROGRAMS 47% MOBILE APPS TO COLLECT AND USING PAPER BASED METHODS REDEEM LOYALTY POINTS SUCH AS PUNCH CARDS 47% WOULD STRONGLY RECOMMEND A COMPANY TO THEIR FAMILY AND FRIENDS IF IT HAD A MOBILE LOYALTY 46% PROGRAM THAT OFFERED PERSONALIZED REWARDS WOULD CHOOSE TO SHOP AT A STORE THAT OFFERED A MOBILE LOYALTY PROGRAM OVER ANOTHER STORE ON AVERAGE, CONSUMERS ARE MEMBERS OF 7.4 91% OF SMARTPHONE/ LOYALTY PROGRAMS TABLET USERS ARE LIKELY TO DOWNLOAD LOYALTÝ APPLICATIONS 65% OF MEMBERS ARE SATISFIED 73% OF SMARTPHONE/TABLET USERS ARE INTERESTED IN INTERACTING WITH THEIR LOYALTY PROGRAMS WITH THEIR LOYALTY PROGRAM WITH THE MOBILE DEVICES CONSUMER SPENDING IS 46% 46% HIGHER WITH COMPANIES THAT 57% OFFER LOYALTY PROGRAMS OF MEMBERS WOULD MODIFY WHEN AND WHERE THEY BUY IN ORDER TO MAXIMIZE THE BENEFITS RECEIVED 94% OF MEMBERS PREFER TO RECEIVE COMMUNICATIONS 57% ALWAYS READ THE COMMUNICATIONS SENT TO THEM Newslette FROM LOYALTY PROGRAMS THEY PARTICIPATE IN FROM LOYALTY PROGRAMS SOURCES crmtrends, com/loyalty.html nytimes.com/2009vOs/31/business/31 count.html?_r-0 tatango.com/blog/customer-loyalty-programs-gaining-traction-new-statistics/ customloyaltyprograms.blogspot.com/2013/03/facts-and-stats-about-loyalty-programs.html fiercemobilecontent.com/story/yankee-group-consumers-want-mobile-loyalty-programs/2013-08-23 marketingcharts.com/wp/topics/promotions/4-in-10-smbs-offer-customer-loyalty-programs-36107/utm_campaign=rssfeed&utm_source=mc&um_medium=textlink SignalMind www.pijnz.com Du 10000 **