Customer Loyalty Requires More Than a Rewards Program
shared by possystemsperth on Oct 03
0
views
0
faves
0
comments
While it is important to possess rewards apps for restaurants in situ, your customers also want to desire their business is effective to you-that they interest you. That goes beyond points and discoun...
ts, which you will show in several ways.
Engage on social media by sharing photos they have tagged you in and replying to each comment and message.
Be transparent together with your guests when things fail. Do not sweep major issues under the rug as if they did not happen-acknowledge the difficulty and communicate you decide to avoid future mistakes.
Get to understand your regulars. Nothing makes guests feel more welcomed than when a server remembers their name or-even better-their favourite dish.
Celebrate your guests. Albeit a guest isn't a member of your loyalty program, make the foremost of any data available to you by surprising them with a birthday or anniversary treat, sending them a suggestion for his or her most-ordered dish, or reserving their favourite table for them.
Source
https://aipo...pplicationCategory
BusinessGet a Quote