International Airport Baggage Report

INTERNATIONAL AIRPORT 2012 IN NUMBERS MISHANDLED BAGS PER THOUSAND PASSENGERS 2012 BAGGAGE REPORT 26.04 8.83 2.95 82.9% TOTAL PASSENGERS % OF MISHANDLED BAGS 1.78% TOTAL BAGS MISHANDLED (BILLIONS) (MILLIONS) WERE DELAYEDBAGS FALL IN TOTAL OF MISHANDLED BAGS FROM $2.60 2011 26,04m mishandled bags in 2012 down from 46.9m in 2007 12.9% 4.2% RISE IN PASSENGER % OF MISHANDLED BAGS % OF MISHANDLED BAGS TOTAL COST TO THE WERE DAMAGED BAGS WERE LOST OR STOLEN INDUSTRY (BILLION USS) NUMBERS 2011 TO 2012 saving the industry US$2.1bn 4.5% MISHANDLED BAG RATE PER AIRPORT SIZE 12 EUROPE NORTH AMERICA 10 ASIA SMALL AIRPORTS LARGE AIRPORTS THE REASON FOR DELAYED BAGS |Transfer mishandling 17% Failure to load 48% Loading error Arrival mishandling Airport/Customs/Weather ..... 7% 7%\ 4% Ticketing error/Bag switch 4% 13% Tagging error 10 20 30 40 50 AVG AIRPORT SIZEPER MILLION PASSENGERS *Source SITA AVERAGE MISHANDLED BAGS PER THOUSAND PASSENGERS