Happiest Airlines for Your Holiday Travel

HAPPIEST AIRLINES FOR YOUR HOLIDAY TRAVEL Before you book your ticket, make sure you're flying the friendliest skies this holiday season. See PayScale's ranking of airlines by employee earnings and stress levels, on-time arrivals and more. Overall Rank 6 5 4 3 UNITED US AIRWAYS AMERICAN JETBLUE DELTA SOUTHWEST ALASKA Employee Pay Percent employees earn above or below typical market pay. DELTA -0.1% ALASKA 9.7% UNITED JETBLUE -7.2% 3.7% -10% 0% 10% Below Market -6.0% US AIRWAYS Typical Market Pay 6.0% SOUTHWEST Above Market 1.2% AMERICAN Employee Work Stress Percent of employees who report extremely or fairly high levels of stress. US AIRWAYS DELTA SOUTHWEST ALASKA 52% 58% 65% 73% III 50% 60% III | 70% 58% 66% 73% Least Stressed AMERICAN UNITED JETBLUE Most Stressed నే Employee Job Satisfaction Percent of employees who report feeling extremely or fairly satisfied with their work. US AIRWAYS 61% UNITED 70% DELTA 73% ALASKA 82% 60% 70% 80% 64% 73% 80% Least Satisfied AMERICAN SOUTHWEST JETBLUE Most Satisfied On-Time Arrivals Baggage Fees $0 $0 $20 AIRLINE ON-TIME ALASKA 88% JETBLUE SOUTHWEST ALASKA DELTA 82% SOUTHWEST UNITED US AIRWAYS $25 $25 $25 $25 81% 80% 80% 78% 73% DELTA UNITED AMERICAN US AIRWAYS AMERICAN JETBLUE Customer Complaints Complaints per 100,000 passengers. SOUTHWEST JETBLUE AMERICAN UNITED 0.32 1.08 1.46 2.21 1.23 1.91 0.48 ALASKA DELTA US AIRWAYS Fewest Complaints Most Complaints Sources: www.PayScale.com www.airfarewatchdog.com www.airlinequalityrating.com PayScale See methodology: http://www.payscale.com/happiest-airlines-for-your-holiday-travel HUMAN. CAPITAL.