2013 HotelChatter Hotel Wi-Fi Report

HotelChatter 2013 HOTEL Wi-Fi REPORT 100% Free Hotel Wi-Fi Dream Inching Towards Reality 64% of hotels offer free Wi-Fi Free Wi-Fi Pay Wi-Fi Wi-Fi at these hotels is always free. $9.95 $12.95 $13.95 $14.95 King & Grove Loews Ace Hotels Firmdale Hotels Omni Hotels * SLS Hotels Thompson • Gansevoort Morgans Joie De Vivre Kimpton Standard Hotels Lifestyle Hotels Country Inns and Suites Hotel Missoni Park Plaza • Radisson Park Inn Radisson Blu Carlson Rezidor Baymont Inn & Suites Hawthorne Suites Days Inn Knights Inn Night Hotels Ramada Dream Hotels o Wyndham Grand Collection 0o Wyndham Resorts Howard Johnson Microtel Inns & Suites Wingate by Wyndham Wyndham Garden Hotels Travelodge o TRYP By Wyndham 0o Wyndham Hotels Super 8 Wyndham Candlewood Suites Holiday Inn Hotel Indigo Holiday Inn Resorts Holiday Inn Express Staybridge Suites Holiday Inn Club Vacations • Crowne Plaza Intercontinental o IHG Courtyard Edition Hotels Fairfield Inn o JW Marriott o Marriott • Renaissance • Ritz-Carlton Residence Inn Springhill Suites Towneplace Marriott Peninsula Dorchester Collection . Aman Resorts Four Seasons Mandarin Oriental Luxury Hotels DoubleTree Hilton Garden Inn Embassy Suites o DoubleTree Conrad Embassy Suites Hampton Inn Homewood Suites Hilton o • Waldorf-Astoria Home2Suites Hilton Sofitel o Ibis Pullman MGallery o Novotel o Mercure Accor o Le Meridien o Luxury Collection o Sheraton Aloft Four Points o Westin Element • St. Regis W Hotels • Starwood Hyatt Place Springfield Suites Hyatt • Grand Hyatt • Hyatt Regency • Andaz Park Hyatt • Hyatt House Hyatt • It's complicated. • Free in lobby See loyalty rewards I $1995 Loyalty Rewards Level up to get free Wi-Fi. JOIN GOLD PLATINUM DIAMOND Fairmont President's Club Kimpton InTouch Omni Select Guest Wyndham ByRequest Program Loews YouFirst IHG Rewards Club Marriott Rewards Starwood Preferred Guest Hilton Honors Hyatt Gold Passport Speed Matters Unreliable, slow free hotel Wi-Fi is a big tease that many guests consider an unforgiveable offense. Speed test your hotel's Wi-Fi and see how it measures up. > 5 Mbps Go ahead and VPN into your work network and upload and download files while watching Netflix. 5 1-5 Mbps Should see an increase in speed and content choices. Video, music and voice streaming all work, but don't try them all at once on multiple devices. Mbps <1 Mbps Should be ok for getting email, general web surfing, Spotify and Skype. However, Netflix, YouTube and Skype Video will probably stutter or freeze. Best and Worst Hotel wireless hero and villain stories from around the world... Ritz-Carlton Montreal Top quality free Wi-Fi available in your room and anywhere on site at this recently renovated Ritz. What more could you want? Disney Beach Resort, Orlando, FLA Happiest hotel Wi-Fion earth. One click and you are on a free, fast reliable network that reaches not only from your room to the pool area, but can also be accessed inside the theme parks. North America Atlantis, Paradise Island, Bahamas Wi-Fi is $19.95 a day, but the signal does not work resort wide. There is a free Wi-Fi option at the resort library where you can get a maximum of 15 minutes per day on one of the public computers. Um, no thanks. Casa Chameleon, Mal Pais, Costa Rica Not only do you have to hike from your casita the open air lobby to log on to the network but when you do, the Wi-Fi signal's availability can be as bumpy as the local roads. Andaz Amsterdam Strong, four bar, free Wi-Fi throughout, and they throw in a free healthy minibar. Hotel Indigo, London Tower Hill A free wireless oasis in a town that has long been ripping guests off for internet access. Europe Mandarin Oriental, Paris Free Wi-Fi in the rooms for a short period of time; beyond that it will cost you €15 per day. Tough to swallow when rooms start at €875 per night. Hilton Surfer's Paradise, Gold Coast Paradise as long as you don't need Wi-Fi. Which will run you $29.95 AUD for 24 hours. Australian hotels have a long history of astronomical hotel Wi-Fi charges so look out mate. Australia The Observatory Sydney This hotel once overcharged for Wi-Fi at $35 AUD a day but now that it's flying a Langham Hotels flag, the Wi-Fi is wonderfully free. Novotel, Melbourne, St Kilda Wi-Fi is sometimes fast, sometimes slow, but always $10 USD for two hours or $27.95 USD per day with a megabyte cap before they start throttling your access. Read the full report: www.hotelchatter.com/Hotel-Wifi-Report/2013 *This report was created by compiling editor, contributor, reader experience data with hotel brand data from March 2012 - April 2013. HotelChatter