The Mobile Employee

THE MOBILE EMPLOYEE 397.1 million workers 73% 2012 of global enterprise workforce are 2011 mobile workers million workers Device ownership among employees 95% 91% 85% 44% 69% 33% 2010 2011 2010 2011 2010 2011 Tablet ownership among Smartphone ownership among mobile workers Smartphone usage for Work mobile workers Types of mobile employee •...... Mobile Information Workers e.g.- Consultants, financial services professionals or banking execs. Travel frequently, but must stay in touch with the office through email and collaboration tools. 2010 2015 Mobile Task Workers e.g.- Delivery drivers, retail sales employees and field service employees. >Work consists of specific physical tasks and they frequently use mobile devices to do their jobs. 2010 2015 Mobile Wannabes e.g.- Executive assistants, clerical personnel and customer service reps. Primarily at desk jobs in an office. They do not use company-sanctioned mobile devices. 2010 2015 Mobile Mavericks C-level executive, general manager or e.g.- supervisors Selects and purchases his or her mobile device for work-related activities. Most mavericks are male and 2010 2015 often work outside the office traveling for business. Employee mobile preferences Older employees prefer RIM Younger employees prefer Apple and Android. RIRM ktuny 10 08 12:21. Nsty Surny a24 RIM users focus Android users focus Apple users focus on information apps on on productivity apps task-oriented apps ackery Which applications do your employees currently use for business purposes on their mobile devices ? |53% Sales Force Automation(SFA) or CRM 51% 58% Line of Business Applications 59% 58% Social Media Applications 62% 61% 63% Task and Project Management 65% |71% Office Applications 65% Instant Messaging 73% 66% Calender Application 75% 69% Contacts 80% Web Browser 70% 80% Email 75% 86% 10 20 40 60 70 80 90 100 Within Next 12 Months Now Work without smartphone for a week ? 59% of mobile employees 40% would feel disoriented got emotional 00 34% would feel distraught 10% would feel lonely brought to you by : sources : Gartner , Distimo, iPass, Ovum ,Yankee Group [x]cube LABS 16% %91 E 24% %LL %0E I 13%