Key Contact Center Trends for 2013 – Interactive Intelligence

shared by InteractiveInte... on Jul 13, 2013 in Technology

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Check out this Infographic by Interactive Intelligence which provides insights to key trends in call center technologies in the year 2013.
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<div class='visually_embed'><img class='visually_embed_infographic' src='https://visual.ly/node/image/79249?_w=540' alt='Key Contact Center Trends for 2013 – Interactive Intelligence' /><div class='visually_embed_cycle'></div><script type='text/javascript' src='https://a.visual.ly/api/embed/79249?width=540' class='visually_embed_script' id='visually_embed_script_79249'></script><p> From <a href='https://visual.ly?utm_source=content-embed&utm_medium=embed'>Visually</a>.</p></div>

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<div class='visually_embed'><iframe width='1' height='1' style='width: 1px !important; height: 1px !important; position: absolute;left: -100px !important;' src='https://visual.ly/track.php?q=https://visual.ly/community/infographic/technology/key-contact-center-trends-2013-%E2%80%93-interactive-intelligence&slug=communityinfographictechnologykey-contact-center-trends-2013-%E2%80%93-interactive-intelligence'></iframe><a href="https://visual.ly/community/infographic/technology/key-contact-center-trends-2013-–-interactive-intelligence/?utm_source=visually_embed"><img class='visually_embed_infographic' src='https://visual.ly/node/image/79249?_w=540' alt='Key Contact Center Trends for 2013 – Interactive Intelligence' /></a><div class='visually_embed_cycle'></div><p> From <a href='https://visual.ly?utm_source=content-embed&utm_medium=embed'>Visually</a>.</p></div>
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