iTOK Infographic: Seniors & Online Finances

ONLINE FINANCING SPLITS SENIORS DOWN THE MID DLE 51% YES Do you manage your bank account online? 49% NO How long have you used online banking? 5+ Years 1-5 Years 49% 42 Less than 6 Months 6 Months - 1 Year 7% 2% Half who use online banking adopted it more INFO than 5 years ago and continue to use it today. Over 40% picked it up in the last 5 years. What do you use online banking for? ONLINE check balances online 97% transfer money between 72 % personal accounts transfer money to 46% other people online bill pay 22 % retirement planning 12 % investing 9 % For those not currently using online banking: Would you like to monitor your bank account online? 80% NO 20% YES Why don't you use online banking? 82 Privacy concerñs 3 31% INFO USER COMMENTS Too complicated "Online banking has had way too many 'haoking' incidents." Need help to set it up 10 % "I don't trust it to be secure." "I don't want to get hacked." "I prefer the way I have been doing my personal business for the last 70+ years." Don't own a computer "I like to use the telephone." "I just like the old way of looking at my checkbook." Forgot username or password ? 2 % TAXES Have you filed your Did you have any help during the filing process? How easy was it to file your taxes online? Do you plan to file your 2015 taxes online? 2014 taxes online? 25% YES 67% YES 24% EASIER 34% YES 67% AS EXPECTED 75% NO 9% HARDER 66% NO NO Age of respondents: 45 - 55 1% 56 - 65 5% 66 - 75 38% Over 75 56% ITOK ONET ©2015 ITOK www.itok.net BANKING KEH