Digital Dilemma: Telcos prepare for the future

WIPRO Applying Thought TELECOM INDUSTRY AT CROSSROADS » CHALLENGES Declining revenues from traditional sources and search for new revenue sources Traditional telecom Majority of fixed line and 60% of the firms will lose mobile operators think that voice calls will generate less than 50% of their organization's turnover by 2020 senior finance executives USD 386 Billion feel the need for new revenue streams to replace the existing ones between 2012-18 due to OTTVOIP players* 3 * Ovum Consultancy > SOLUTIONS Innovating Together 85% of C-suite believes future products and services will originate Internally either externally or collaboratively. Collaboratively 56. Externally 29. Building Digital Ecosystems Operators can play a central role in building platforms for innovation by bringing together: » Application Developers » Device Manufacturers » Distributors » System Integrators To develop digital solutions Getting CXOS Together Close collaboration between CTO, CMO and ClO can ensure swift returns on investment. Marketing plans should tightly integrate with the network investment plan. Unlock Enterprise Growth with Value Added Digital Services Developing solutions to improve business prospects of enterprises will lead to better growth and lesser reliance on connectivity services which are under constant price pressure. > TECHNOLOGY TO THE RESCUE 70% of CTOS feel SDN and NFV s critical, over the next 5 years SDN (Software Defined More than 40% respondents see M2M and Internet of Things as significant Networking) and NFV (Network Functions Virtualization) promise: initiatives » Quicker Service Provisioning » Easier Collaboration with Application Developers » New Revenue Streams » Greater Cost Efficiencies Insights are from Economist Intelligence Unit study commissioned by Wipro in 2014 of over 200 global CXCOS DO BUSINESS BETTER CONSULTING | SYSTEM INTEGRATION | BUSINESS PROCESS SERVICES