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Twitter Manners

TWiTTer Manners When talking online, think of it this way: Would I say that to them if they called me on the phone?? Don't ignore SOmeone when they talk about you • even if it's bad. DO You JUST Hang up on CLienTS WHen THEY CALL WITH CompLainTS? (iF you DO, JUST ŠTOP readinG now, you need more неLP THап wе can Give You). Of you say Something to SOmeone and they answer, you're now in a conversation. Don't ignore them. DO you Hang up on a person iF He/SHE answers THe PHone inSTead OF iT GONG TO VOicemaiL? Don't ask random questions that have nothing to do with anything. can you imagine a potenTiaL CUSTOmer CALLING YOu anD askinG ABOUT Your produCTS/Services and miD ConversaTion you BLurT OUT, "WHAT'S Your Favorite COLOr?" THAT'S STrange. Don'T DO IT. Use auto responders and automated messages sparingly. Your voicemaL m¡GHT PICK up WHen you're out OF THE OFFICE, BUT evenTuaLLY You neeD TO CALL THE person Back. Stop yelling at people. TYPING in aLL caps, BOLDING worDs, unDerlLininG THINGS, BLASTING OuT THE same Piece OF iNFormation over and over again... THIS IS Like YELLING! use THESE atrenTion-GraBBinG TECHNIQUES sparinGLY. (THAT apPLies TO Overuse OF exCLamation PoiNTS, TOO!!!!!) When someone says something nice or shares your information say, "thank you." And, when you ask someone to do something for you, say “please." FiTinG IT INTO 140 CHaracters is no excuse TO GET rID OF manners, mаке iт шorк. CCC one Thanks to Donna Queza - Marketing Optimist for providing the content for this infographic. Follow Donna on Twitter at twitter.com/donnaqueza. creative agency TWiTTer Manners When talking online, think of it this way: Would I say that to them if they called me on the phone?? Don't ignore SOmeone when they talk about you • even if it's bad. DO You JUST Hang up on CLienTS WHen THEY CALL WITH CompLainTS? (iF you DO, JUST ŠTOP readinG now, you need more неLP THап wе can Give You). Of you say Something to SOmeone and they answer, you're now in a conversation. Don't ignore them. DO you Hang up on a person iF He/SHE answers THe PHone inSTead OF iT GONG TO VOicemaiL? Don't ask random questions that have nothing to do with anything. can you imagine a potenTiaL CUSTOmer CALLING YOu anD askinG ABOUT Your produCTS/Services and miD ConversaTion you BLurT OUT, "WHAT'S Your Favorite COLOr?" THAT'S STrange. Don'T DO IT. Use auto responders and automated messages sparingly. Your voicemaL m¡GHT PICK up WHen you're out OF THE OFFICE, BUT evenTuaLLY You neeD TO CALL THE person Back. Stop yelling at people. TYPING in aLL caps, BOLDING worDs, unDerlLininG THINGS, BLASTING OuT THE same Piece OF iNFormation over and over again... THIS IS Like YELLING! use THESE atrenTion-GraBBinG TECHNIQUES sparinGLY. (THAT apPLies TO Overuse OF exCLamation PoiNTS, TOO!!!!!) When someone says something nice or shares your information say, "thank you." And, when you ask someone to do something for you, say “please." FiTinG IT INTO 140 CHaracters is no excuse TO GET rID OF manners, mаке iт шorк. CCC one Thanks to Donna Queza - Marketing Optimist for providing the content for this infographic. Follow Donna on Twitter at twitter.com/donnaqueza. creative agency TWiTTer Manners When talking online, think of it this way: Would I say that to them if they called me on the phone?? Don't ignore SOmeone when they talk about you • even if it's bad. DO You JUST Hang up on CLienTS WHen THEY CALL WITH CompLainTS? (iF you DO, JUST ŠTOP readinG now, you need more неLP THап wе can Give You). Of you say Something to SOmeone and they answer, you're now in a conversation. Don't ignore them. DO you Hang up on a person iF He/SHE answers THe PHone inSTead OF iT GONG TO VOicemaiL? Don't ask random questions that have nothing to do with anything. can you imagine a potenTiaL CUSTOmer CALLING YOu anD askinG ABOUT Your produCTS/Services and miD ConversaTion you BLurT OUT, "WHAT'S Your Favorite COLOr?" THAT'S STrange. Don'T DO IT. Use auto responders and automated messages sparingly. Your voicemaL m¡GHT PICK up WHen you're out OF THE OFFICE, BUT evenTuaLLY You neeD TO CALL THE person Back. Stop yelling at people. TYPING in aLL caps, BOLDING worDs, unDerlLininG THINGS, BLASTING OuT THE same Piece OF iNFormation over and over again... THIS IS Like YELLING! use THESE atrenTion-GraBBinG TECHNIQUES sparinGLY. (THAT apPLies TO Overuse OF exCLamation PoiNTS, TOO!!!!!) When someone says something nice or shares your information say, "thank you." And, when you ask someone to do something for you, say “please." FiTinG IT INTO 140 CHaracters is no excuse TO GET rID OF manners, mаке iт шorк. CCC one Thanks to Donna Queza - Marketing Optimist for providing the content for this infographic. Follow Donna on Twitter at twitter.com/donnaqueza. creative agency TWiTTer Manners When talking online, think of it this way: Would I say that to them if they called me on the phone?? Don't ignore SOmeone when they talk about you • even if it's bad. DO You JUST Hang up on CLienTS WHen THEY CALL WITH CompLainTS? (iF you DO, JUST ŠTOP readinG now, you need more неLP THап wе can Give You). Of you say Something to SOmeone and they answer, you're now in a conversation. Don't ignore them. DO you Hang up on a person iF He/SHE answers THe PHone inSTead OF iT GONG TO VOicemaiL? Don't ask random questions that have nothing to do with anything. can you imagine a potenTiaL CUSTOmer CALLING YOu anD askinG ABOUT Your produCTS/Services and miD ConversaTion you BLurT OUT, "WHAT'S Your Favorite COLOr?" THAT'S STrange. Don'T DO IT. Use auto responders and automated messages sparingly. Your voicemaL m¡GHT PICK up WHen you're out OF THE OFFICE, BUT evenTuaLLY You neeD TO CALL THE person Back. Stop yelling at people. TYPING in aLL caps, BOLDING worDs, unDerlLininG THINGS, BLASTING OuT THE same Piece OF iNFormation over and over again... THIS IS Like YELLING! use THESE atrenTion-GraBBinG TECHNIQUES sparinGLY. (THAT apPLies TO Overuse OF exCLamation PoiNTS, TOO!!!!!) When someone says something nice or shares your information say, "thank you." And, when you ask someone to do something for you, say “please." FiTinG IT INTO 140 CHaracters is no excuse TO GET rID OF manners, mаке iт шorк. CCC one Thanks to Donna Queza - Marketing Optimist for providing the content for this infographic. Follow Donna on Twitter at twitter.com/donnaqueza. creative agency TWiTTer Manners When talking online, think of it this way: Would I say that to them if they called me on the phone?? Don't ignore SOmeone when they talk about you • even if it's bad. DO You JUST Hang up on CLienTS WHen THEY CALL WITH CompLainTS? (iF you DO, JUST ŠTOP readinG now, you need more неLP THап wе can Give You). Of you say Something to SOmeone and they answer, you're now in a conversation. Don't ignore them. DO you Hang up on a person iF He/SHE answers THe PHone inSTead OF iT GONG TO VOicemaiL? Don't ask random questions that have nothing to do with anything. can you imagine a potenTiaL CUSTOmer CALLING YOu anD askinG ABOUT Your produCTS/Services and miD ConversaTion you BLurT OUT, "WHAT'S Your Favorite COLOr?" THAT'S STrange. Don'T DO IT. Use auto responders and automated messages sparingly. Your voicemaL m¡GHT PICK up WHen you're out OF THE OFFICE, BUT evenTuaLLY You neeD TO CALL THE person Back. Stop yelling at people. TYPING in aLL caps, BOLDING worDs, unDerlLininG THINGS, BLASTING OuT THE same Piece OF iNFormation over and over again... THIS IS Like YELLING! use THESE atrenTion-GraBBinG TECHNIQUES sparinGLY. (THAT apPLies TO Overuse OF exCLamation PoiNTS, TOO!!!!!) When someone says something nice or shares your information say, "thank you." And, when you ask someone to do something for you, say “please." FiTinG IT INTO 140 CHaracters is no excuse TO GET rID OF manners, mаке iт шorк. CCC one Thanks to Donna Queza - Marketing Optimist for providing the content for this infographic. Follow Donna on Twitter at twitter.com/donnaqueza. creative agency TWiTTer Manners When talking online, think of it this way: Would I say that to them if they called me on the phone?? Don't ignore SOmeone when they talk about you • even if it's bad. DO You JUST Hang up on CLienTS WHen THEY CALL WITH CompLainTS? (iF you DO, JUST ŠTOP readinG now, you need more неLP THап wе can Give You). Of you say Something to SOmeone and they answer, you're now in a conversation. Don't ignore them. DO you Hang up on a person iF He/SHE answers THe PHone inSTead OF iT GONG TO VOicemaiL? Don't ask random questions that have nothing to do with anything. can you imagine a potenTiaL CUSTOmer CALLING YOu anD askinG ABOUT Your produCTS/Services and miD ConversaTion you BLurT OUT, "WHAT'S Your Favorite COLOr?" THAT'S STrange. Don'T DO IT. Use auto responders and automated messages sparingly. Your voicemaL m¡GHT PICK up WHen you're out OF THE OFFICE, BUT evenTuaLLY You neeD TO CALL THE person Back. Stop yelling at people. TYPING in aLL caps, BOLDING worDs, unDerlLininG THINGS, BLASTING OuT THE same Piece OF iNFormation over and over again... THIS IS Like YELLING! use THESE atrenTion-GraBBinG TECHNIQUES sparinGLY. (THAT apPLies TO Overuse OF exCLamation PoiNTS, TOO!!!!!) When someone says something nice or shares your information say, "thank you." And, when you ask someone to do something for you, say “please." FiTinG IT INTO 140 CHaracters is no excuse TO GET rID OF manners, mаке iт шorк. CCC one Thanks to Donna Queza - Marketing Optimist for providing the content for this infographic. Follow Donna on Twitter at twitter.com/donnaqueza. creative agency

Twitter Manners

shared by onelily on Oct 12
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We’ve all read the articles about talking to clients online rather than talking at them. But, no matter how many blog posts, Twitter updates and lists are made touting this idea, so many companies s...

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