Top 6 Content Strategies to Thrive in the Omnichannel Era

Top 6 Content Strategies to Thrive in the Omnichannel Era Consistency for Unity • Multiple channels - one content • Uniform layout and tone A Little More Interaction B • Interactive content • Videos • 24/7 live chat services Engage in Real Time • Refresh Content • Social Media Engagement • Query Resolution Protect your Image • Monitor bad reviews • Timely response to feedback Stay in Sight • Compelling message • Re-enforce • Schedule campaigns E F Evoke Response • Likes, shares, conversions • Call to action DLUMINA www.luminadatamatics.com DATAMATICS