How to Win and Influence People [Infographic]
HOW TO WIN AND INFLUENCE PEOPLE STEP 1 HOW TO MAKE PEOPLE LIKE YOU Principle 1: Become genuinely interested in other people. Principle 2: Smile. Remember that a person's name is to that person the sweetest and most important sound in any language. Principle 3: Be a good listener. Encourage others to talk about themselves. Principle 4: Principle 5: Talk in terms of the other person's interests. Principle 6: Make the other person feel important - and do it sincerely. STEP 2 HOW TO WIN PEOPLE TO YOUR WAY OF THINKING Principle 1: The only way to get the best of an argument is to avoid it. Show respect for the other person's opinions. Never say, 'You're wrong.' Principle 2: Principle 3: If you are wrong, admit it quickly and emphatically. Principle 4: Begin in a friendly way. Principle 5: Get the other person saying 'ye yes' immediately. Principle 6: Let the other person do a great deal of the talking. Principle 7: Let the other person feel that the idea is his or hers. Try honestly to see things from the other person's point of view. Principle 8: Principle 9: Be sympathetic with the other person's ideas and desires. Principle 10: Appeal to the nobler motives. Principle 11: Dramatise your ideas. Principle 12: Throw down a challenge. Created by @IliyanaStareva www.iliyanastareva.com Source: "How to Win Friends and Influence People" by Dale Carnegie
How to Win and Influence People [Infographic]
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