Critical Illness

Critical illness More people than ever are surviving serious illnesses such as cancer and heart disease. However, recovery can be challenging and expensive. Last year we paid 91% of critical illness claims, helping to provide vital financial assistance. In fact, only 2% of claims were declined for misrepresentation and 7% for not meeting the definition. 91% of all critical illness cover claims paid January to December 2013 0% 100% Claims paid* Highest pay out Average pay out 1,509 £880,429 £76,843 Average age of claimant Average policy duration to date of claim 46 7 years, 7 months *excludes childcover claims. Total amounts paid out on critical illnesses Did you know? The top four illnesses claimed for: Cause of claim Amount paid 1 Cancer Cancer £81,229,680 2 Heart attack Heart attack £10,395,884 3 Stroke Multiple sclerosis £5,894,061 4 Multiple sclerosis Stroke £4,907,131 Benign brain tumour £2,447,826 Heart valve replacement £1,795,126 Coronary artery by-pass grafts £1,164,016 Did you know? Traumatic head injury £965,340 Last year, we paid nearly £1.5 million in childcover claims. Parkinson's disease £651,649 Cardiomyopathy £515,308 Angioplasty £452,898 Motor neurone disease £346,043 Did you know? Kidney failure £243,360 We paid out Loss of limbs £211,233 £3.7 million for total permanent disability claims. 70% of illnesses claimed for were cancer related Key II Cancer II Heart attack III Stroke I Multiple sclerosis II Benign brain tumour II Other Source for all life, critical illness and income protection claims statistics: Friends Life Claims Department, Friends Life Individual Protection. Friends Life statistics correct as at 31 March 2014.