Transcribed

What’s Haunting Your Business? [Infographic]

WHATS HAUNTING YOUR BUSINESS? Stop losing sleep over these common communications nightmares RING RING Sluggish responses Missed calls result in missed opportunities. Customers don't like to wait around. Even when people are available, they can't always rush back to their phone in time. What if you could ensure calls always reach the right person straight away? Spine-chilling callers Without the ability to screen calls, you are at the mercy of cold callers who take you unaware and suck your time and energy. Wouldn't it be nice if you never had to experience this nuisance? Chained to the desk A reliance on just a desk phone makes for unhappy staff as they are unable to work productively when out of the office. Imagine what could be achieved if people could be productive anywhere? Isolated staff When mobile workers are not integrated with the communications system, it creates a barrier to customer contact and it can also be tough to collaborate. What if you could take location completely out of the equation? LANDLINE Shocking bills MOBILES When you have various separate communications providers, the costs can really start to mount up and they may take you by surprise. How more efficient could it be having all in a single, predictable bill? CONFERENCING Missing employees When people are out of the office, off sick or on holiday, their calls go unanswered. BACK BEFORE What if you could re-route them to avoid customers reaching a dead end? DAWN Lost in the void Everyone gets shivers at the thought of being left on hold or becoming lost in an internal transfer system. How would you like the ability to connect customers to the right department or individual, straight away and minimise unnecessary queuing? RingCentral Gain complete control over your communications. We're here to ensure you have absolutely nothing to fear when moving your phone system to the cloud. 0800 098 8136 www.ringcentral.co.uk RingCentral

What’s Haunting Your Business? [Infographic]

shared by RingCentral on Nov 23

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Communications nightmares should never interrupt your dream business. It’s time to take complete control and exorcise these devilish issues for good. Sluggish responses: Customers don’t wait arou... nd. The good news is you probably have a mobile phone on you at all times. If you can’t get to your desk phone, your calls can divert to your mobile automatically. If you’re busy, simply ensure calls forward to another colleague or another one of your contact numbers. Spine-chilling callers: Remember that car accident you had, or that PPI claim you took out? Thought not. Never fear, you’ll be able to see the cold-callers coming with call screening take complete control over who can reach you by phone. Chained to the desk: The beauty of the cloud is that calls can exist everywhere, not just at the end of a single line. Set your employees free to work where they want, you may even be surprised how this can help boost their overall productivity. Isolated staff: Yes, people can reach home workers and agile workers on their mobiles, but it’s always an extra step for customers. A cloud system means one number can reach their devices wherever they work. Shocking bills: If you use mobile phones and conferencing as well as a phone system, you are most likely at the mercy of three separate providers. An all-in-one system makes for a more cost effective and smoother experience. Missing employees: Sickness, holidays, doing the school run, working part-time: there are many instances when people are not available to answer their calls. Rather than miss customers’ calls, call handling fills in the gaps. Calls can simply redirect to someone else in the organization who is ready to support incoming calls. Lost in the Void: Ever been placed on hold and feel forgotten about? Perhaps you’ve met a dead end after your call has been transferred? Your customers should never have to experience this as long as you have a helpful directory and call queuing system.

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RingCentral