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TrustaTrader Infographic

Ww.TRUSTAT RUSTED TRADER.COM TRADER NNATRUSTATAS ABOUT TRUST A TRADER www.TR RADER.COM Trust a Trader is the UK's trusted onine trade directory, for which we must thank both the pubic for their strong support of our service, and our great traders who prove that there is an altemative to the 'cowboys!. Our Leave a Review' facity allows the consumer, to rate the work of the tradesperson or business youve used. This, together with the fact that we check that al our tradesmen have a minimum of two year's experience in their field and are members of the relevant trade association, makes us the safest bet on the Net when searching for a tradesperson. AREAS OF SERVICE - IN 2005 -N 2013 DOWNLOADS FOR THE TRUST A TRADER MOBILE APP ww.TRUS USTE STATRA ADER CO w.TRUSTA T||T||T - 200 USERS Available on the AVAILABLE ON App Store Google play USER GROWTH ADVERTISING BUDGET 80 USERS IN 2005 - - £100,000 IN 2013 Per Month 4500 USERS IN 2013 - £3,000 IN 2005 Per Month WEBSITE STATISTICS TRADER ACTIVITY SOCIAL PROFLES Activity focused arount trader profiles and queries since 201 - Total Impressions (17,599,364) Follow Trustatradercom to get all the - Total Views (1209,991) latest news on our services and also realy useful articles about the trade industry. - Total Web Referals (170,141) OUR SOCIAL MEDIA ACCOUNTS SMS MESSAGES Text messages sent to traders from f 301 Likes users via our SMS facebook.com/trustatrader service, from 2011 E 308 Followers 9,916 @trustatrader 5000000 10000000 15000000 20000000 WE CHECK TRADERS BEFORE THEY SIGN UP RADIO ADVERTISING Al tradespeople must supply the following information before being a registered member of Trust a Trader. We advertise on over 40 local, regional and national radio stations each month including O Copy of up to date public liabity insurance Smooth Absolute Radio heart Real more muic vale O Minimum of 5 customers names and telephone numbers (all contacted and must come back at 80% positive) O Al qualfications and associations that our members claim to have, have to be provided to Trustatradercom and only Trustatradercom have the authority to place the certificates on to a trader's profile. DEALING WITH COMPLAINTS O For certain trades we insist on qualifications and registrations with a goverming body (Electricians Part P 17th Edition, and NAPIT Heating engineers – Gas safe. Tree Surgeons - Chain saw icence) If we receive a review under 60% by a consumer caling in or emailing their complaint, initialy we will speak to both sides verbaly and try to resolve the complaint through mediation. If this verbal mediation does not lead to a resolution we wil then speak to the consumer again and send them complaints form. We speak to the trader and ask them for their side of the matter in writing. We wil mediate and arbitrate with the consumer, trader and or business to try and get a satisfactory resolution for both parties. This may include the trader going back to rectify the work. For more information please folow O Al members sign and agree to the terms and conditions (ncluding our complaints procedure). O Check Imited companies on companies' house. O Check tradesmen addresses. the Ink below. http://www.trustatrader.com/hep For more information please visit www.trustatradercom Designed by bravr.com

TrustaTrader Infographic

shared by Trustatrader on Apr 15
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An infographic detailing the growth of the trader directory, www.trustatrader.com. It also shows the mediums which it works from and it has important information on how they operate , especially with ...

Publisher

Trustatrader

Designer

Bravr

Category

Business
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