Process Of Change Management

CHANGE MANAGEMENT PROGRAM SEVEN BASIC QUESTIONS TO CONSIDER WHERE ARE WE? Self knowledge (on a personal level or organizational level) is the first step towards change. WHERE DO WE WANT TO GO? Find the intersection of where market opportunities exist, what capabilities your company has, and where you and your employees are passionate about making a difference. HOW READY ARE WE TO START? Don't go straight from aspiration to action. First, have a clear view of the capabilities and mindsets you'll need to develop to implement the change. WHAT PRACTICAL STEPS TO TAKE? Leaders need to be as clear about what the company won't do anymore and what will it do to improve both performance and efficiency. HOW TO MANAGE THE JOURNEY? Executing a portfolio of performance initiatives can go from running pilots to "big bang" roll-outs. Often leaders underestimate the amount of energy needed to roll-out large scale change. HOW DO WE KEEP GOING FORWARD? When reaching the performance goal, it's important to plan a transitional period of continuous improvement to sustain the achieved impact. HOW DO WE AVOID MISTAKES? Change management failures can be due to mistakes such as: no strategy, media leaks, not dealing proactively with resistance, lack of communication and leadership.