Online Shopping in Aruba

Online Shopping In Aruba EXPANDEER did a survey to find out how Arubans are shopping online. 20.5% 15.4% 56.4% 43.6% 46-55 15-25 of surveyed consumers said they have shopped online. (AGES 30.8% 89.7% 33.3% 36-45 26-35 66.7% 63.9%, "61.1% What are they buying? 52.8% '50.0% 36.1% 33.3% 19.4% 19.4%16.7% 16.7% 13.9% 11.1% 8.3% Clothing Small Books Music, Travel Events Beauty, Food & Jewelry Other Baby Home, Flowers Large garden & tools electronics movies, games health, drinks fitness electronics 61.5% of consumers said they would shop online from Aruban companies Very lkely to buy Not too likely to buy Somewhat likely to buy Not at all likely to buy Clothing Small electronics (Phone, Camera, etc.) Books Music, movies, games Travel Events (movies, concerts, sports) Beauty, health & fitness Food & drink Jewelry & accesories Baby toys and others Home, garden & tools Flowers Large electronics (TV, fridge, etc.) 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Aruban consumers main concerns when shopping online Security of personal details Making online payments Returns Price & refunds 24 23.1% 17.9% 17.9% 17.9% Customer service Product quality Delivery/shipping Variety 7.7% 5.1% 5.1% 2.6% *Survey conducted during the last quarter of 2011. Survey conducted by: EXPANDEER www.expandeer.com www.facebook.com/Expandeer SUCCEED ONLINE