Model of Mobile SFA Outstanding in Class
MODEL OF MOBILE SFA OUTSTANDING IN CLASS CAPABILITIES ENABLERS АCTIONS -Address customer requirements at the point of interaction -Real-time access to customer,product, CRM and transaction data -Service the customer using a 360 degree view -Access to real-time data -Mobile devices -Enable a single point of resolution for sales executives on the mobile device -Wireless network -Ability to access end-to-end content -Develop internally back-end integrations to customer, product and CRM data -Order management/entry -Data integration tools -Security measures 74% 95% 37% Companies improved sales force productivity while only 36% of the others have reported similar improvements Companies improved Companies measure mobile SFA performance on a weekly basis, versus 9% of others who measure at the same frequency Customer Satisfaction compared to 16% of the other companies. www.pepupsales.com
Model of Mobile SFA Outstanding in Class
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