Maximising Return on Investment: Lean Six Sigma Training

MAXIMISING RETURN ON INVESTMENT 51%OF ORGANISATIONS LEANSIX SIGMA RECORD THE NUMBER OF TRAINING/DEVELOPMENT HOURS EMPLOYEES RECEIVE PER YEAR IS ONE OF THE MOSTPOPULAR PROCESSEXCELLENCE METHODOLOGIES INGLOBAL BUSINESS AVERAGE 2009 35 LEAN 50.2% TRAINING HOURS 2010 28 LEAN SIX SIGMA 48% BUSINESS PROCESS MANAGEMENT 42.4% EMPLOYEES 2011 RECEIVE 35 ISO 34% 2012 24 SIX SIGMA 33.1% 65% HIGHER PROJECT SAVINGS PARTICIPANTS STRICTLY ADHERING TO SIX SIGMA METHODOLOGIES ACHIEVED COST SAVINGS 65% HIGHER PER PROJECT THAN THE AVERAGE SIX SIGMA INITIATIVE* TOP 5 AREAS WHEREPROCESSEXCELLENCE IS APPLIED CHALLENGES TO EMPLOYING PROCESS EXCELLENCE 63.2% COMPETING PRIORITIES FOR TIME N ANDRESOURCES TAKING PRECEDENCE 45% 42% 15.8% DON'T SEE THE VALUE 10.5% THINK IT'S ANUNNECESSARY OVERHEAD 10.5% HADOTHER REASONS 39% 68% 38% MANUFACTURING IT SUPPLY CHAIN CUSTOMER SERVICE GENERAL BUSINESS OPERATIONS COMPANY VIEWS ON PROCESS IMPROVEMENTINITIATIVES PRIMARY MEASURE OF SUCCESS NUMBER OF TRAINED EMPLOYEES AWAYTOENSURE COMPLIANCE TOP LINEREVENUE GROWTH AWAYTOCUTCOSTS EMPLOYEE ATTITUDE CHANGE AWAYTOIMPROVETHE QUALITY OF A PRODUCŤ OR SERVICE INCREASE THROUGHPUT/EFFICIENCY A WAY TOIMPROVECUSTOMER SATISFACTION CUSTOMER SATISFACTION AWAYTOHELP ANORGANISATION DELIVERITS STRATEGIC OB JECTIVES COSTSAVINGS 45% 0% 0% 55% NUMBER OF PEOPLE STUDYING LEAN SIX SIGMA WITHUS PERCENTAGE OF LEAN SIX SIGMA COURSES WE VE DELIVERED +1,124% 2009 2013 RETURN ON INVESTMENT 40% MORE SAVINGS 5:1 YELLOW 3-190STVS SAVINGS GREEN ON AVERAGE, PARTICIPANTS CLOSELY ADHERING TO SIX SIGMA PRODUCED 40% MORE SAVINGS THAN THOSE WITHLESS RIGOROUS PROGRAMMES BLACK 7:1 [- *Businesses that have a formal Six Sigma programme, have adopted DMAIC methodology, require Black Belts to produce results to certify and have outcomes validated by finance achieve 65% higher project savings than other Six Šigma companies, and achieved 40% more savings overall than those with less robust programmes. 100% Effective Source: The Practical and Strategic Side of BPM, Aberdeen Group, Feb 2013 | The Lean Six Sigma Benchmark Report, Aberdeen Group, sponsored by Minitab, Sept 2006 | 3rd Biennial State of the Industry Report, Process Excellence Network, 2013 | Learning and Talent Development Annual Survey, Cornerstone and CIPD, 2012 100PCEFFECTIVE.COM PIKTOCHART.COM