LMS Trends 2015 – Is it Time for Something Different?

docebo LMS Trends to watch in 2016 According to a recent report from the Brandon LMS Hall Group, organizations this year continued to report low satisfaction ratings with their LMS solutions. RATING THE LMS Factor System reliability 70% Meets our current needs 64% Ease of use by learner 63% Client service support 63% Ease of navigation 62% Implementation execution 62% Technical support 61% Ease of administration 61% Training support 58% Met ROI expectations 58% Ease of configuration 58% Feature set 56% Modern look and feel 56% Ease of data migration 55% Reporting and analytics 54% Ease of integration 52% Meets our future needs 51% Survey: •Second quarter of 2015 •283 responses •37 questions The findings aren't exactly a ringing endorsement for a market projected to reach $7.83 billion by 2018 Meeting future LIKELIHOOD TO RENEW WITH, needs scores OR RECOMMEND, CURRENT LMS PROVIDER at the very bottom with 2.57. LIKELY TO RENEW LIKELY TO RECOMMEND 31% 20% 15% Very Likely Very Likely LACK OF Would not CONFIDENCE recommend their current 13% 11% LMS to a colleague Definitely Definitely ΚΕΥΡΟΙNTS 38% 20% 31% 64% Of companies are actively looking to replace their current LMS. (Down from 48% in 2014) Of LMS users said they're likely to renew their current LMS Confirmed they will not renew. Would not recommend their current solution to a colleague contract. TOP REASONS TO MAKE A WHOLESALE CHANGE: Outdated Difficult Desire Lack of social Poor appearance to use to move collaboration customer to the cloud tools support ROI satisfaction scores are, on average, worse for those companies paying more per user. "Essentially, far too many organizations feel they are paying too much for systems that are difficult to use, out of date and do not provide the data and analytics they need." 6 TOP FINDINGS Provider Only about one-third of companies are absolutely sure they will renew with their current LMS 2 provider Solution On average, companies are not overly satisfied with any aspect of their current LMS solution. Support Perceived deficiencies with learning technology runs far and wide, including 4 ease of use and vendor support. Costs Companies that spend more per user for their LMS are actually less satisfied 5 Outdate The longer a system has been in place, the less satisfied organizations become. Cloud Cloud deployments deliver significantly higher satisfaction ratings. Source: 2015 Brandon Hall Group LMS Trends Study