Impact Of BYOD In 2013

The State of BYOD 2013: Devices, Employees & IT 141 Mobile Devices and Operating Systems "The ubiquity of smartphones and the increasing popularity of tablets are changing both the way consumers embrace devices and business device strategies." ~ Gartner Global Smartphone & Tablet Sales 2012 821 Million 2013 1.2 Billion Global OS Market - Q3 2012 Android iOS 5% Research In Motion 14% Bada 72% Symbian Microsoft Others "The number of smartphone users is growing by 42% a year, globally" ~Morgan Stanley Android Device Sales Exceeded PC Shipments - Q3 2012 122.5M 87.5M Android devices PCs Still 4 Billion Potential Smartphone 4B Users 5 Billion Global Mobile Phone Users 4B Non-Smartphone Users 1B Smartphone Users 1B BYOD - The Employee Side "Two-thirds of the mobile workforce will own a smartphone in 2016, and 40 percent of the workforce will be mobile." ~Gartner Employees Participating in BYOD Global 57.1% High Growth Countries* 75% Mature Markets** 44% Brazil, Russia, India, South Africa, Malaysia, Singapore * Japan, Australia, Belgium, France, Germany, Italy, Spain, Sweden, UK, US Main Reasons Driving BYOD High growth countries Mature markets Lets me do my job better 79% 53.3% Like the flexibility | 78.6% 55.1% Want single phone for work and personal use 59.1% 37.7% Smartphones are already the favored device employees use for work (n=1852) In the US Smartphone 42% Laptop 38% Desktop 31% Feature phone 31% Tablet 20% Netbook 13% Handheld without phone 9% Strongest traction among youngest workers (n=1224) 42% 38% Use personal device for work 33% 28% 25% 18-24 25-34 35-49 50-64 65+ Employees Engage in Risky Behavior Despite Know- ing Better (n=758) Click on link on social media sites Don't verify security settings of online shopping sites 65% 36% Use work email for personal online activities Store work passwords on device 19% 12% Use a cloud service to send/share work docs without IT permission Lost or misplaced device used for work 11% 3% Employees would still use personal devices even if work could: Restrict online activities Track online activities Remove all data from device 35% 33% 31% BYOD - The IT Side Strong Growth of BYOD Seen Globally - US & High Growth Countries Happier and Providing Greater Support Seeing growth of BYOD Positive about BYOD 97% 94% 88% 86% 84% 84% 80% 77% 88% 78% 70% 88% 76% 72% 62% 69% 59% 52% 52% 40% Total U.S. U.K. Germany France Russia China India Mexico Brazil All devices supported Select devices supported Network access but no IT support Employee devices prohibited 19% 25% 31% 20% 30% 22% 18% 17% 16% 14% 32% 21% 60% 20% 55% 49% 50% 49% 17% 46% 57% 43% 18% 41% 35% 19% 18% 11% 13% 17% 19% 22% 19% 11% 15% 6% 6% 7% 4% Total U.S. U.K. Germany France Russia China India Mexico Brazil IT's Current and Planned Use of Main Mobile Platforms Andriod 65% +20% Apple 77% +10% Windows Mobile 33% +30% BlackBerry 84% +3% Most Popular Enterprise Apps Being Used on Mobiles Email 86% Web Browser 80% Contacts 80% Calendar 75% Instant Messaging 73% Office Applications 71% Task & Projects Management 63% Social Media 62% Line of Business Apps 59% 51% Sales Force Automation or CRM Majority of IT Leaders Think Viewed as Service Providers or Technology Collaborators, not Business Strategists (n=596) 7% IT Partner 15% 30% Service Provider Cost Center Business Peer 21% Business Game-Changer 27% Expected IT Accomplishments in Year Ahead (n=596) Improve workforce productivity 47% Re-engineer core business processes 39% Improve quality of products or processes 35% Lower company's operating costs 32% Develop innovative market offering or business practices 28% Improve security or risk management 27% Sources: magic Gartner, Ovum, Yankee Group, ISACA, Cisco IBSG, Vodafone, IDG OUTPERFORM THE FUTURE"