How Santa Uses Cloud Computing

HOW SANTA USES CLOUD COMPUTING We all know that there's no such thing as magic, so how does Santa really get through the Christmas period? He makes use of the latest Cloud technology of course! Let's take a look at how he does it. JAN HOSTED CRM & EXCHANGE Santa's Elf's send out feedback forms to all their customers via the CRM (Customer relationship management) program. They need to create reports to show Santa at the Head of Department meeting next month. 92% of consumers in the UK have switched business at least once in the last year because of poor customer service UNIFIED COMMUNICATIONS FEB Mrs Claus suggests that Santa extends their holiday. However, it's important that he attends the Head of Department meeting that week. Santa decides to hold a Virtual meeting online. He can collaborate with his managers who are able to screen share presentations using Microsoft Lync. MARCH BYOD MANAGEMENT Oh No! Whilst walking home an Elf was chased by the Grinch! He got away OK but dropped his smart phone, which he also uses for work. It's ok though, the Grinch can't get to any sensitive data due to a BYOD policy which meant the phone is password protected and can be remotely wiped. 61% of pacesetters say that SaaShas increased both FILE SHARING & COLLABORATION APRIL internal and external collab oration When required, all letters to Santa can be saved and processed with Microsoft Office 365 and SharePoint. Sales Elf's can easily share & approve documents whilst collaborating in teams making sure deadlines are met. MAY CLOUD TELECOMS Reluctant at first, Santa finally upgraded his old telephone system because it kept freezing over in the basement. With Hosted Solutions he gets all the features of a standard phone system and only pays monthly for the handsets he needs. 70% of small to mid-size businesses claim that ineffective, communication is their primary problem CREATIVECLOUD JUNE It's time for the Design team to get working on presents, labels and wrapping paper designs. Creative Clouds such as Adobe allows teams to work and share ideas from any computer device in the factory. JULY HYBRIDCLOUD Danger alerts when a 'Scrooge' Trojan Virus attacks the Grotto's Public Network! However, crucial data was not compromised due to Santa's Hybrid Cloud setup. All sensitive data is stored deep into the Grotto and not in the Public Cloud. 75% of businesses without continuity plans fail within three years of suffering a disaster DISASTER RECOVERY AUGUST Oh No! The Factory has been flooded! A lot of equipment has been damaged including on-site data servers. It's a good job Head tech Elf invested in offsite backup & Co-location services with the South Pole Data Centre. Everything can be recovered. MARKETING CLOUD PLATFORM SEPT Using keywords, it's time to monitor social media to make sure everyone still believes in 'Brand Santa'. If required, the Christmas spirit can be published on all social platforms with a click of button. Anyone who doesn't believe may have to be added to the naughty list. SMBS that adopted the cloud forincreased mobility saw 40% growthin reve nu es afterone year when co mpared to SMBS that did not VIRTUAL DESKTOP & IAAS OCT use the doud Virtual Desktops allow the Elf's to work from anywhere in the factory as well as around the world. Quality control Elves who are on mainland duty training Shopping Centre 'Grotto' Santa's are able to report and access work as if they were back in the North Pole. ENTERPRISE SOCIAL COLLABORATION NOV Sales Chat Last minute preparations are being made for gift allocations and orders are being finalised for approval. One Elf notices a problem where the gift requested is no longer available. A fully utilized CRM system can increase sales by 29% Needing a quick response, he post's the question on their Social Collaboration platform 'Yammer' asking for advice so he can act fast and get the order confirmed. HOSTED CRM/ERP DEC Santa has had a minor mishap on-site. He has slipped on a roof with presents going everywhere! It's frustrating for Santa because presents were in perfect order house by house... What now? After asking for help, Head tech Elf reminds Santa he can access the Hosted CRM system from his Sleigh and find out all the information he needs to carry on. If you want to know more about the options above please drop us a line or visit us at Evercom.co.uk SOURCES IBM Global SaaS Research Study SIS International Market Research www.colocationamerica.com evercom www.business2community.com www.forbes.com NewVoiceMedia business technology partners