How do we retain Millenials in Hospitality?

HOW DO WE RETAIN MILLENNIALS 2 IN IN HOSPITALITY Millennials are 15% less likely to stay with their employer for the next 2 years than Generation X 1 QUIT 15% Why? Because they feel: O'elejele 10% 7% less consulted about decisions which affect them 8% less satisfied with their career less satisfied with the 7% less valued for the work 7% less flexibility of their hours engaged development they do than Generation X What are the key things that will improve millennials' engagement? Recognise their hard work - especially considering long shifts and unsociable hours. Give them more training & development so they feel valued, invested in. JULY Ask them for their input, listen & value their opinion. Try to organise shifts further in advance so they are able to plan. You can turn this: Into this: "Any training we do at site level is always sacrificed to the labour budget." "They give us chance to learn new skills" "Just expected to work bank holidays. Be more appreciated for giving up those days." "Career pathways are easy to build and follow" "A lot of expectations but nothing in return" "Hard work and dedication is highly valued" "It is impossible to plan ahead with appointments out- side of work when you keep changing the rota and expecting us to just agree" "My manager respects and appreciates me" "They never ask what the staff think about "My manager is a good listener and constantly strives to understand us." menu changes" A win - win for millennials and for employers as they will be: 4 3.5 34% 22% 4 times more likely to stay with you as an employer Taking 3.5 less sick days per year? 34% more likely to advocate you to potential customers Istaff! 22% more likely to give their job their all Millennials • Born between 1982 and 2000 • Make up 30% of today's workforce - will be 50% by the end of the decade, 75% by 2050 • Make up 69% of the 8026 respondents to the Caterer.com Best Employers in Hospitality 2014 survey carried out by peopleinsight.co.uk References 1. Data from Caterer.com Best Employers in Hospitality survey 2014 carried out by Peopleinsight.co.uk. 2. Employee Engagement Task Force "Nailing the evidence" workgroup report 2012, engageforsuccess.org Infographic created by People Insight In association with DI Caterer.com The place for Jobs in haspitallty We'd love to hear from you! in