Ethics and Compliance - Maturity Model and ROI

Ethics and Compliance Maturity Model and ROI convercent Ethics through insight. convercent.com Being able to demonstrate that a problem employee was trained and attested to policy saved Morgan Stanley millions of dollars in fines in 2012. Effective people, process and technology underpin a successful and cost-efficient GRC program that builds employee engagement. Choosing the right technology supports the program with scalability and workplace efficiency and agility to deliver on risk mitigation. Training Policy Many companies deploy hotline and case management. Can now "see" employee Values Case issues but these are often disconnected capabilities. Also cannot connect the workflow to respond to issues with policy and training. Coupling reactive incident management with proactive Did you know that civility is tied to values? And it costs Case money? Cisco found at civility issues training helps you to fully understand full business risk and reduces incident response time. cost them Policy authoring and distribution often managed independently of e-learning. Workflow between policy and training $12M per year! While data warehousing solutions can help provide analytics across solution area, comes at increased cost and doesn't solve content distribution is critical to employee engagement. No ability to understand from a hotline case, whether a policy was even violated. workflow between related areas. Policy Training 50% of companies still use basic tools that lack integrated ability to understand employee risk. Basic Tools CAPABILITY AND ANALYTICS 1.0 Basic Tools 2.0 Siloed Solutions 3.0 Integrated Solution CAPABILITIES CAPABILITIES CAPABILITIES Use off the shelf solutions such Individual siloed solutions for Can easily create integrated policy and training campaigns targeted to audiences case, hotline, policy and training as SharePoint, Excel, Outlook and Word May have some sort of external reporting capability Can document basic policy Can easily create reports inclusive of cases/incidences, policy and training attestation attestations Can support limited training May have a basic hotline capability Can easily support mobile CHALLENGES Can support limited training Cannot support mobile devices with a single solution/app BENEFITS With key modules connected together, powerful analytics can help deliver proactive risk management and Reporting understand problems before they occur. CHALLENGES Cross solution reporting is Cannot support mobile devices difficult and manual All of your training and policies available on any device in any location. Report incidents on mobile devices as well as computers. Mobility Reporting is difficult and Expensive to install and maintain separate solutions manual Difficult to scale geographically Multiple user interfaces Smart workflow connects integrated components reducing time to do tasks with an ability to instantly meas ure success Not real time Multiple vendor relationships Workflow and risk Convercent is a trademark of Convercent, Inc. All other products and brand names may be trademarks or registered trademarks of their respective owners. O 2013 Convercent, Inc %24 I O O OI