Enterprise Mobility

ENTERPRISE MOBILITY Tasks Teams Information Individuals People Process Process Workers Customers The Mobile Operations Services Business Business Ops Support Business Ecosystems Assets Systems Databases Networks · - Applications Devices Technology THREE GENERATIONS OF ENTERPRISE MOBILITY Messaging(1990s-2000s) 2nd Applications(2007 and ..) 3rd Voice(1980-90s) Ist Technology Development Voice-only mobile phones arrive(1983) Mobile messaging capability emerges on cellular phones Application centric phones arrive(2007) Enterprise Demand Better security and access to corporate messaging, server based PIM Better security and Better security against eavesdropping and fraud. better performance access to corporate applications Introduced digital cellular (1991) Vendor Introduced enterprise wireless e-mail and Upgraded security(2009-2010) Response calendaring(1999) Features Security model derived from the features of the Subscriber-based ID and End to end data authentication(via SIM card in GSM,for example) encryption,remote wipe and EAS policy support second generation, but on all major OSes(2011- 2012) Will enterprise mobility be an important part of the IT strategy in the next one year? 1% Disagree Strongly 0% Disagree Not 5% Sure 55% Strongly Agree 39% Agree 67% CIOS and other IT professionals believe mobility will impact their businesses as much as or more than the Internet did in the 1990s. ENTERPRISE EXPENDITURE ON MOBILITY SOLUTIONS (by geography) 50,000$M O Western Europe 40,000$M E O Asia Pacific 30,000$M O North America 20.000$M O Central and Eastern Europe 10,000$M O Middle East and Africa 0,000$M O Central and Latin America 2007 2008 2009 2010 2011 2012 North America, Asia Pacific and Western Europe are clearly the I They are also the regions showing the most growth potential with the combined market for these regions expected to grow from an estimated $97bn in 2007 to $122bn by 2012. narkets for enterprise mobility solutions. Major business benefits driving mobile computing Reduce cost of doing business 66% Gain competitive advantage 66% Employee satisfaction 68% Improve decision making 68% Increase sales 69% Improved customer relations 69% Employee productivity 70% Increase efficiency 73% DEVICES IN ENTERPRISES Company issued vs Personal Devices Mobile devices support by organisations 5% 23% 54% 11% 23% 84% Company issued and personal devices Only personal devices Corporate issued and owned equipment only Employees own equipment and contracts Only company issued devices Employee-preference 85% more than 130 hospitals surveyed support BYOD for physicians and staff. of Enterprises begin to embrace the reality of consumerization Non-sanctioned applications and devices are absolutely not tolerated and immediately blocked or removed 22% Do not encourage use,neither actively monitor their use or offers end user support for them 35% Allows employees to use any non-harmful application or device but do not offer support for the item 28% Allows employees to use any non-harmful application or device and also offers support for the item 15% PLATFORM PREFERENCE IN ENTERPRISES IT leaders preferred smartphone platform shifts in reponse to end-user choice 30% Blackberry OS 46% iPhone 29% 24% Android O Currently 33% 19% O In the next 24 months Windows Mobile/Windows Phone 5% 68 Symbian 1% • 1% Palm OS •1% • 0% Other 1% Mobile platform ratings based on analysis of security agencies Built in security Authentication Data protection Device protection Application security Android Device wipe Windows Phone Mobile device management Apple iOS Corporate managed email BlackBerry OS Support for ActiveSync Device firewall Security certifications Virtualisations MOBILE APPS IN ENTERPRISES 70% of all mobile apps created during 2008-2011 timeframe will become obsolete and candidates for redevelopment by 2012. Native mobile apps will continue to dominate transaction-oriented and revenue generating mobile apps during 2012-2015 timeframe. By 2014 up to 40% of Fortune 1000 organizations will employ a mobile enterprise application platform (MEAP) for mobile apps development Consumer mobile applications building plans in the next 18 months for organisations 4% 8% No plans 70% of organizations are Trial already using or planning to use custom mobile applications. 66% Implement 22% Use Kind of mobile applications built in the last year by organisations 12% No mobile applications 60% Customer applications 18% Employee applications Both customer and employee applications 10% What customer facing applications are currently most relevant 0% 60% Customer sales channel O Currently Advertising or promotion O In the next 24 months New revenue stream Mobile payments Customer self service Plans to roll out a private "app store" where employees get official applications Already implemented 11% Implementing 19% Discussing 36% No plans 34% HTML5 - THE PREFERRED CHOICE FOR ENTERPRISE APPS 13% 3/4 Nearly taking steps to deploy 82% of Fortune 500 companies 5% HTML A resounding /8% of mobile developers report that they will integrate Deployment on all phones and devices HTML in their apps in 2012 Prefer native apps Design, animation and transition ability Sencha's CEO, Michael Mullany. predicts that by 2014. 50% of enterprise mobility applications would be HTML5 based, 20% would be native, and 30% would be a hybrid of HTML5. Enterprise mobile application development circa 2012 Common smart hand held devices i.e. Texting.Bluetooth,Wi-Fi,camera, accelerometer Competitive applications- HTML5 •- and native SDKS i.e. Mobile payments with device based authentication navigation,visual analytics Mass-consumption applications- HTML5 only i.e. Content applications(news,books,video.). airline boarding passes, cloud storage Device dependent applications- Native SDKS i.e. Games,environmental monitoring applications,chemical analysis tools • Employee horizontal applications- HTML5 only i.e. Common corporate applications such as ERP.CRM,MRP.cloud based office productivity tools Mark Pesce estimates that 90% of mobile applications developed during the forecast period could be handled by HTML5.0nly the remaining need to be native to the device. PREFERRED WAY TO ACQUIRE AN ENTERPRISE MOBILITY SOLUTION Develop mobile apps in-house with custom code 36.8% Outsource custom development to a third party 31.5% Buy an off-the-shelf mobile app from a vendor 30.7% Buy a MEAP with an SDK and configure the app in-house 20.1% Buy a MEAP with an SDK and outsource development to a third party 20.1% Other 6.1% presented by : sources : CIO Survey on Enterprise Mobility Insights Symantec 2012 State of Mobility survey AT&T Kony Survey Yankee Group Business Netcentric Strategies LLC Trend Micro Aruba Networks, Inc. [x]cube LABS Software Advice PWC Market size revenue