The Call Centre Facts of Life

THE CALL CENTRE FACTS OF LIFE Call centres; a career and a place to hone new skills that you may not even realise. now Customer expectation is changing; the want instant gratification 59% of customers will The call centre is at the forefront of try a new brand or company for a better service experience; a call centre job is at the epicentre Its not just calls; its live web chats and customer service; social media hence the increase in making and shaping experiences. engagement social media engagement! WANT TO BE A PART OF CUSTOMER EXPERIENCE INNOVATION? N-power jobs are available throughout call centres in the UK. Just visit their website www.npowerjobs.com and begin your journey to a call centre career.