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BBB's Top Complaints of 2012

TOP COMPLAINTS BBB HAS GATHERED INFORMATION ON THE TOP TEN COMPLAINTS BY INDUSTRY BBB. EASTERN MASSACHUSETTS, MAINE, RHODE ISLAND & VERMONT 01/01/12-12/31/12. COLLECTION AGENCIES BANKS 3% ADVERTISING 9% INSURANCE NEW CAR DEALERS CLOTHING 33% 55% PHARMACIES USED CAR DEALERS OFFICE SUPPLIES COMPUTER SERVICES RESOLVED UNPURSUABLE NO RESPONSE UNRESOLVED COLLECTION AGENCY COMPLAINT BREAKDOWN ACCOUNTS RECEIVABLE CONSULTATIONS- COLLECTION AGENCIES 45% DEBT RECOVERY SERVICES 28% LITIGATION LITIGATION SERVICES 14% SERVICES COLLECTION AGENCIES CONSULTATIONS... . 9% DEBT ACCOUNTS RECEIVABLE 4% RECOVERY SERVICES NEW COMPLAINTS 87.3% OPENED COMPLAINTS: COLLECTION AGENCIES ARE THE #1 COMPLAINED ABOUT TYPE OF 21,383 BUSINESS. .03% 12.4% Source: Eastern MA, ME, RI & VT 01/01/12-12/31/12 Better Business Bureau COMPLAINT ORIGIN ONLINE MAIL PHONE 2012

BBB's Top Complaints of 2012

shared by BBBconnection on Jan 14
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Here is an infographic displaying the top complaints that your BBB received in 2012.

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bbb business

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Business
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