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Appointment Reminder: Increasing The Likelihood for a Client to Arrive on Schedule

Appointment Reminder Increasing the Likelihood for a Client to Arrive on Schedule Every year, up to 12% of appointments with doctors are missed by patients. Forgetting to make an appointment might not be a big deal for the average patient but for the doctor's office, it certainly is. Patients are not always to blame as check-ups are often arranged in advance and easily forgotten. Primary care trusts should find ways of reminding patients of their appointments which could include texts or email alerts. Cost of Missing an Appointment YOUNG MEN in their early 20s WORST OFFENDERS of missing appointments 70 to 74 MOST CONSCIOUS on keeping appointments years old $100 - $900 1 of 2 daily NO-SHOWS LOST PRODUCTIVITY depending upon the procedure 200 = $20k - $180k Assuming working days in a year ANNUAL LOST PRODUCTION Cost the NHS more than Patients who FAIL to keep hospital appointments in UK $600 million per year Enough to run 2 medium-sized HOSPITALS 3 Most Effective Ways of Appointment Reminders Text Messages Emails Phone Calls Emails are CHEAPER for customers to receive Reduces NO-SHOWS by up to 80% More than 1/3 or 35.8% of American homes had only wireless phones (1st half of 2012) while 15.9% of all households have both landline & wireless telephones but received almost all calls via wireless phones They make a good prompt to mark the date in a computerized calendar 6 of 10 adults ages 25-29 live in homes with wireless phones Mobile email account for In the last 10 years, cell phone usage in the US has increased from 15% to 65% 34 to 203 of email opens depending on the target audience, product and email type Men (35.2%) are more likely than women (32.9%) to livé in wireless-only homes million million Advantages of Electronic Appointment Reminders O Physician-friendly features Multiple communication portals 12 11 :9 MAY H 15 APPOINTMENT Adherence to appointments O Cost effective O Potential for revenue growth Data security Reduction in wait times O Compliance with electronic records rules and trends Accommodation of multiple customers Appointment RemindMe No More No Shows Appointmentremindme.com REFERENCES: www.appointmentremindme.com/index.php www.news.bbc.co.uk/2/hi/health/8195255.stm www.emailmonday.com/mobile-email-usage-statistics www.blog.sendhub.com/post/19577723947/missed-appointments-cost-doctors-billions www.gigaom.com/2012/12/26/over-half-of-american-homes-dont-have-or-use-their-landline/ www.ezinearticles.com/?Top-10-Advantages-and-Benefits-of-Electronic-Appointment-Reminders&id=6605982

Appointment Reminder: Increasing The Likelihood for a Client to Arrive on Schedule

shared by shanemarks3 on May 21
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Each year, more than twelve percent of scheduled medical appointments are being missed by patients. While missing a medical appointment might not be a big deal for a regular patient, it certainly caus...

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