5 Steps to Better Business

5 5 STEPS TO BETTER BUSINESS lean six sigma for small and medium enterprises You might not naturally think of SMES when you think of Lean Six Sigma, but the same tools and principles can be applied to great effect in small and medium companies. Far from adding additional Red Tape, Lean Six Sigma can simplify processes and free up internal resources by removing unnecessary steps. Furthermore, SMES are more flexible and adaptable than big businesses, so they can start benefiting from day one. Improve customer and staff satisfaction By reducing errors, simplifying processes and streamlining delivery, businesses with Lean Six Sigma are able to do more with less. This results in happier customers and more engaged employees. 84% of best in class BI had a more effective customer 84% complaints process than average Lean Six Sigma companies Enhance the delivery of services Lean Six Sigma companies should aim for 80% improvement in quality Goods and services can be delivered more quickly and to a higher standard when the waste and mistakes are removed from a process with data-driven Lean Six Sigma tools and techniques. 80% 50% and 50% improvement in delivery Control costs and generate savings Lean Six Sigma Black Belts who complete at least one buUsiness improvement project can expect to generate a 7:1 return on investment in the first year following their training course. £50K GUARANTEED £10K We guarantee savings of at least £10,000 for individuals and £50,000 for in- house courses* Reduce waste and variation in processes 37.5% of business executives defined the aim of their process excellence program as to "improve custor satisfaction Cutting waste and variation makes processes more efficient; saving costs and improving both employee engagement and customer service. 37.5% through quality and efficiency Increase profit and generate growth 40% All of these changes can increase the available cash to SMES, helping them invest in opportunities that will generate growth The top barriers to growth for 40% of SMES is strategy, with 39% saying it's people and skills 39% 54% 54% of SMES intend to grow by 15-50% in 2014 * Delegates taking our Business Improvement for SMES Instant Results Training Course are entitled to a full refund if they do not identify at least £10,000 in cost savings for single delegates, rising to £50,000 for companies who order an in-house course. For more details visit the website af www.100pceffectivetraining.com/leansixsigma/course-Lean-Six-Sigma-business-improvement [- 100% Effective Source: 3rd Biennial State of the Industry Report, Process Excellence Network, 2013 | Solving Retail Problems Using Lean Six Sigma, Accenture, 2008 | The Lean Six Sigma Guide to Doing More with Less, Accenture, 2007 | Where High Growth Happens, GrowthAccelerator, 2013 | Slice of the Pie, CBI, 2014 100PCEFFECTIVE.COM Piktochart make information beautiful